Gousto Reviews

2.5 Rating 678 Reviews

35 %

of reviewers recommend Gousto

Company Reviews

Questions

Metrics

2.5

Based on 678 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 45%
Accurate And Undamaged Orders	Greater than 60%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Popular Questions:

Delivery

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How long does Gousto take to deliver?

Helpful Report

(4 years ago)

Gousto normally delivers within 5 Days.

Helpful Report

(4 years ago)

71.52%

Industry Average

“ If something is damaged or missing they will refund ( credit in the next box) and aside for once in 2 years, if I ever had a problem ( delivery, box late ect. ”

- Marie Beda

“ Can't believe the negative reviews here. Vs other food boxes Gousto has one of the most diverse menus, timely delivery and cost effective meals ever. i highly recommend. what i have noted is there is this highly vocal group of customers who complain about every little thing but basically they are stingy who don't want to pay the price of a proper meal! ”

- Anonymous

“ Delivery is always perfectly on time and I very much enjoy making their recipes. ”

- Anonymous

Gousto Reviews

Delivery - Fast