Gousto Reviews

2.5 Rating 676 Reviews

34 %

of reviewers recommend Gousto

Company Reviews

Questions

Metrics

2.5

Based on 676 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 45%
Accurate And Undamaged Orders	Greater than 60%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Popular Questions:

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How does Gousto deliver?

Helpful Report

(4 years ago)

Gousto delivers items by Courier.

Helpful Report

(4 years ago)

71.52%

Industry Average

“ The delivery (usuallly by DPD) is fab and the food always arrives chilled and fresh. ”

- Ellie P

“ An error was made with my order resulting in double delivery at a cost of £60. ”

- Jenny Rose

“ Regrettably we have just cancelled our Gousto account. Not because of delivery issues, not because of the recipes (which are great) and not because of the cost. It’s to do with ingredients consistently missing. Having to go to the shop to buy a missing ingredient completely defeats the point of having Gousto. I’m honestly gutted as it’s a great product. Please sort it out guys!! ”

- Anonymous

Gousto Reviews

Delivery - Fast