GrabAGun.com Reviews

Name: GrabAGun.com
Rating: 2.29

2.3 Rating 123 Reviews

32 %

of reviewers recommend GrabAGun.com

Company Reviews

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Metrics

2.3

Based on 123 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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GrabAGun.com 1 star review on 10th October 2022

Joe Getz

GrabAGun.com 1 star review on 19th July 2022

Terry

GrabAGun.com 5 star review on 12th June 2020

David S.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I tried to get Grabagun to price match on a pistol that I spotted on another site. I had done business with Grabagun before and it had gone pretty good. They would not do that so I bought the pistol from the other co. I then ordered a 21 rd mag for the gun from Grabagun for an extra mag. When I picked up the gun I found out I got two free mag rebate with it. I immediately made contact with Edward at Grabagun to ask if it would be possible to cancel the order and he said it was processing and had not been shipped and he would send in a cancellation on the mag .. This was Sunday during the memorial day weekend. They were closed on Monday memorial day and so they shipped the mag on Tuesday morning. They did not cancel it. I figured out they charge a 15.00 restock fee on a return. The mag was 42.78 total. The owner after reading a google review I submitted this morning, said his team had already offered me a full refund in his response-rebuttal to my google review. That was not true. If they had I would have taken it. They then said they would send me the return label and all the info and the refund confirmation today.I never saw anything . Part of the refund deal info said they would give me a full refund in 5 to 7 business days, after they get the mag back.That would be maybe equate two weeks to get it. After all of this and reading all the reviews that offer alot of the same circumstances I had, I am just going to keep my mag. I am 70 years old and Retired and am looking for some good customer friendly fire arm and accessory companys to do business with.”

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Posted 1 week ago

“I purchased a Smith and Wesson handgun and they would not provide me with a receipt for it so I could collect on the Smith and Wesson rebate. All I could get was a copy of the order which wasn’t good enough. That is my big complaint. I was communicating by email and then all of the sudden they stopped responding. I tried calling on the phone and never got anyone to answer.”

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Posted 1 year ago

“BE CAREFUL WITH THEIR ADVERTISING SHOOT NOW PAY LATER. IS A BIG SCAM. THEY DONT PROTECT AND LIE TO CUSTOMER I order a gun for 388 and ended paying 650 because the use a Scam called CREDOVA. you dont buy the gun. they ended leased and pay the gun double the priced. and they dont tell you that. they are thieves.”

Helpful Report

Posted 2 years ago

“I bought several firearms from this place, and record has been spotty. A couple of times, the gun received was used but advertised as new! Be aware this place!! They actually put people on so called "do not sell list". Just look up the BBB website for complains.”

Helpful Report

Posted 3 years ago

“They waited 6 days to ship my product. Why???”

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Posted 3 years ago

“2 WEEKS to get a magazine to Indiana? As long as these people use FedEx I will NEVER do business with them again. I ordered same product on the same day from a dealer in Arkansas and got it in 4 days. 2 weeks!”

Helpful Report

Posted 4 years ago

GrabAGun.com is rated 2.3 based on 123 reviews