“Spotless car and professional driver.
Wanted to thank Great Britain cars for the lovely service they have offered us while travelling with you earlier this month. Getting to Gatwick, especially during rush hour, can be very tricky and it was always a worry for us, but your estimate was spot on and we didn't end up waiting numerous hours at the airport. Your driver was very polite and helpful with the luggage; not to mention the car which was spotless”
“I am very happy with the Great Britain cars service. Booking for rides from & back to Heathrow was accomplished easily on the website. Both were on time, even a very early morning departure. The driver (same one both times) was professional and courteous.”
“The most horrible airport transfer experience ever!! Never again☹️
Judge for yourself:
- Booked my transfer to Heathrow with GB cars for 4 am in the morning;
- Payment was collected 2 days in advance;
- At 11 pm (!) the night before GB car e-mailed me (no call!) that my booking was cancelled due to dispatching issues;
- Obviously I missed it because I went to bed earlier. Imagine my horror when I discovered this e-mail at 4 am in the morning. The first bus in my area of London is at 5:10 am. Get a taxi to the airport in a short notice in London - next to impossible.
- Miracusely I made it. A week later when I returned - still no refund (not to mention apology).
- Chased GB customer service who advised me that the refund will be issued in 10 days.
Truly the best of the Great Britain”
