“Always a great and reliable service. Efficient booking and pick up process. Drivers always nice and polite. Cost effective for getting to and from the airport. Highly recommend.”
“Tried and tested on many occasions, always a professional and excellent service throughout from time of booking, confirmation of booking, notification and photo of who the driver will be, to being greeted at the airport. Drivers are very smart and punctual and vehicles always clean. Great service would not hesitate to recommend contact”
“This was a good service overall. The driver could be monitored on his way to the pick-up and he did call to give his ETA. The vehicle was a good size for all our luggage and the actual journey went very smoothly and we arrived on time at our destination”
“Communication when booking was excellent. Our driver was waiting for us at exactly the spot we were told and helped us with our bags. Absolutely no issues, which after a long flight is exactly what one wants.”
“Spotless car and professional driver.
Wanted to thank Great Britain cars for the lovely service they have offered us while travelling with you earlier this month. Getting to Gatwick, especially during rush hour, can be very tricky and it was always a worry for us, but your estimate was spot on and we didn't end up waiting numerous hours at the airport. Your driver was very polite and helpful with the luggage; not to mention the car which was spotless”
“I am very happy with the Great Britain cars service. Booking for rides from & back to Heathrow was accomplished easily on the website. Both were on time, even a very early morning departure. The driver (same one both times) was professional and courteous.”
“The most horrible airport transfer experience ever!! Never again☹️
Judge for yourself:
- Booked my transfer to Heathrow with GB cars for 4 am in the morning;
- Payment was collected 2 days in advance;
- At 11 pm (!) the night before GB car e-mailed me (no call!) that my booking was cancelled due to dispatching issues;
- Obviously I missed it because I went to bed earlier. Imagine my horror when I discovered this e-mail at 4 am in the morning. The first bus in my area of London is at 5:10 am. Get a taxi to the airport in a short notice in London - next to impossible.
- Miracusely I made it. A week later when I returned - still no refund (not to mention apology).
- Chased GB customer service who advised me that the refund will be issued in 10 days.
Truly the best of the Great Britain”
