Greeting Card Universe Reviews

Name: Greeting Card Universe
Address: 154 East Prospect Avenue, Suite B, Danville
Rating: 4.74

4.7 Rating 1,112 Reviews

93 %

of reviewers recommend Greeting Card Universe

Company Reviews

Metrics

4.7

Based on 1,112 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

925-866-4110

Location:

154 East Prospect Avenue, Suite B
Danville
94526

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had made a mistake in the delivery address, owing to my autofill. Not knowing this, I queried the delivery time with customer services, who asked me to check the address then offered to re-order for me, free of charge. Their response time was also amazingly fast!”

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Posted 5 years ago

“My son is stationed in Germany. I still haven't received the card I ordered so I let them know, and they are resending it. I noticed that they even took away the charges for me.”

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Posted 5 years ago

“The cards were beautiful, reasonably priced and easy to customize!!! They were delivered fast. Thank you!!!!”

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Posted 5 years ago

“I have purchased personalized cards from Greeting Card Universe 5 times in the past 2 weeks. While the artwork is pretty simplistic, the fact that the cards can be personalized to make them more meaningful is what brought me back 5 times. The cards were promised by specific dates for each order and arrived on time. After each delivery I received an email asking if my cards arrived on time and was I satisfied, or not. That is unusual customer service and much appreciated. I will continue to use Greeting Card Universe for all of my card needs.”

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Posted 5 years ago

“They are the Best! I went looking on their site for a specific card, and OMG they had about 9 relevant ones!! Then I got lost on there and realized I chipped 1:10 minutes off my day; that site is AMAZING! Even if I need an ‘everyday’ card from local drugstore; NOPE; getting it from this site; and I’ll gladly pay shipping too! A must shout out to KC, who is so helpful and pleasant!!”

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Posted 5 years ago

“Several months ago I had discovered Greeting Card Universe while looking for a "Special Card." From that point and because I could include my own wording I have purchased Cards for those special occasions. Several times I called Customer Service and spoke to their always friendly, concerned and willing to address my concerns, Representatives One area this company stands out among others is the very quick time of production and mailing to me. I recommend this Card Company without any reservations and will continue being a valued customer.”

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Posted 5 years ago

“Initially had a problem with a few cards and they took care of it with no problems”

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Posted 5 years ago

“I not only received my first priority cards after a weeks time. I received a second st today 11/25/19 I hope someone else I know will turn 101 yrs. old and also 102 yrs. old.”

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Posted 5 years ago

“I know when I go to greeting card universe I can find any subject for a card. They make delicate notes for troubled times, absolutely hilarious cards for different parts of the body, surgeries, and yet you can find loving, kind sentiments for someone who does not like the funny end of cards. Amazing holidays that most people don’t even realize we have out there on our calendars. I wouldn’t buy cards from anywhere but greeting card universe because I know mine will be original.”

Helpful Report

Posted 6 years ago

“Excellent array of greeting cards, for all occasions, at a very good value price. Easy ordering process online. Many of the cards can be personalised in various sections and can be delivered back to the sender or directly to the recipient in good time. Highly recommend this company.”

Helpful Report

Posted 7 years ago

Greeting Card Universe is rated 4.7 based on 1,112 reviews