Greeting Card Universe Reviews

Name: Greeting Card Universe
Address: 154 East Prospect Avenue, Suite B, Danville
Rating: 4.75

4.8 Rating 1,053 Reviews

94 %

of reviewers recommend Greeting Card Universe

Company Reviews

Metrics

4.8

Based on 1,053 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

925-866-4110

Location:

154 East Prospect Avenue, Suite B
Danville
94526

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Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They are always very courteous and helpful. I have been ordering cars for 3 years now. I am very happy with their service, cards and prices.”

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Posted 5 months ago

“I love being able to see the finished product and selecting the other details: italics, and creating the wording. Thank you”

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Posted 5 months ago

“Great Customer response and can find a Great Variety of Cards.”

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Posted 1 year ago

“I sincerely appreciated the excellent customer service by KC who helped me with locating a specific type of card. I also appreciate being able to personalize the inside card message. I have purchased 80 cards throughout the pandemic with a discounted price and with free delivery.”

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Posted 3 years ago

“Excellent service as always.”

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Posted 3 years ago

“Super service and wonderful selection of cards!! Merci beaucoup”

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Posted 3 years ago

“Excellent products, prices, and most of all service. When one of my Christmas cards never arrived they responded immediately and refunded my money. Very Highly recommend!!!”

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Posted 3 years ago

“My card came 25 days after I ordered it”

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Posted 3 years ago

“Paid extra for priority shipping which was supposed to take 2 -4 business days. It is now 7 business days and no sign of my order. Called customer service and was told it could take another 5 business days (2 weeks total!). All blamed on USPS which I use all the time and experience excellent service and fast deliveries. It's not he first time I've had this problem with your company. Something fishy! Customers being overcharged for shipping and getting woefully inferior service.”

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Posted 3 years ago

“First off I want to say what greeting card universe has to offer and the artists working within the company have to offer is amazing. Choices. Customizing. Your own words being put into the card if you choose to do so, and choices of font and color adding one of your own pictures??? Done ✅. Website. Easy as pie to navigate!! Customer service?? Top notch. Today is a Sunday and I was able to reach out to correct an error on my part and actually received a response back from them!!!! Amazing 🤩. Look no further than Greeting Card Universe to get exactly what you want!”

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Posted 3 years ago

“I have always kept a supply of greeting cards in my home for various occasions. Because of Covid I ran out of certain cards. I was delighted to find a card website that was easy to navigate and had a short turn-around time. And, most importantly, the cards are high quality. I have ordered twice and have been very pleased.”

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Posted 3 years ago

“Customer service is outstanding my letter has been held up at the post office but it's not the fault of the company”

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Posted 3 years ago

“Thank you so much for your beautiful cards. I can edit them and say exactly what my feelings are. Your customer service is excellent”

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Posted 3 years ago

“With staying in because I am a senior and trying to be safe, It is a blessing to have your cards sent directly to my family and friends. The fact that I can write exactly what I am feeling in the card is perfect. Your customer service is beyond and above any other company. Great job!!!!”

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Posted 3 years ago

“I received your cards today, and what great quality! I was afraid with the shutdown I’d have to settle for a plain uninteresting card. The cards I found on your website are amazing! I couldn’t have found anything like them even if stores were open. Price is great, delivery very fast....I’ll be back soon. Best customer service ever!”

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Posted 3 years ago

“The cards ordered arrive within a very short time. There is a lot of choice and cards can even be personalised at no extra cost. Queries are dealt with promptly and efficiently. If one good thing has come out of ‘Lock down’ it is that I discovered Greetings Card Universe only because I couldn't go to the shops!”

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Posted 3 years ago

“I've placed several orders with GCU and have been very pleased. The quality of the cards is fantastic, packaged so they don't get damaged and ship quickly. With the pandemic going on, I have been sending a lot of cards and have never had the response to the cards I've sent as I've had with the ones I've purchased from GCU. Today, while I was browsing their site, I loved the front of a particular card, however, was disappointed when I realized the inside referenced Mother's Day which has passed. Well, KC from customer service reached out to me to let me know that you could actually edit cards to have them reflect what you want them to say if they are not already perfect. I went straight to their site, edited the wording and placed my order. I highly recommend Greeting Card Universe.”

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Posted 3 years ago

“Cards are amateurish looking and priced high for what you get. Limited font options that don't even match from front to inside. I prefer the wider variety and more professional, creative looking cards that Hallmark and Zazzle provide.”

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Posted 5 years ago

Greeting Card Universe is rated 4.8 based on 1,053 reviews