Groomers World Reviews

Name: Groomers World
Address: Unit 11 Sunflag Business Park, Durham, County Durham
Rating: 4.75

4.8 Rating 778 Reviews

93 %

of reviewers recommend Groomers World

4.8

Based on 778 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Write Your review

Tell us how Groomers World made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Groomers World 5 star review on 5th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing bandanas all well made and cute”

Groomers World 5 star review on 10th October 2024

Helpful Report

Posted 7 months ago

“I would like to make a point as to why I am giving groomers world three stars ...... I am an owner of a growing salon. I discovered groomers world a year or so ago and was a little dubious of their products having never heard of them. I reached out to other groomers in the area via a group chat we are kindly apart of, and most also had not heard about them. Despite this I was in need of a few products and didn’t see an issue giving a new company a try, there products that I ordered seemed good enough , maybe sometimes lacking in the finishing touches that christies and other places seem to add to the orders, non the less it was good enough for me and I know how important it is to use the smaller companies over the bigger more well known ones. We started Building a decent working relationship over the past year with me mostly dealing with the same sales rep Stuart for the past few orders at least. However, ........ I am sorry to say that I was left very disappointed in groomers world as a company recently, I had ordered a Stand dryer from them, in a bundle and the product had a major fault that meant it didn’t appear to be working correctly. I asked for a replacement, groomers world were helpful and sent a replacement quickly. it was upon trying to use the replacement product that I realised that the dryer was in fact a bad product and lacked power and heat ( both pretty important things for a groomers stand dryer) I contacted groomers world within 24 hours of opening the product to let them know it’s a product not fit for purpose and I would like a refund! I was met with a very generic response to let me know that they do not accept returns if they have been used I explained I didn’t know it was not a good product until I tried to use it and that it’s not fit for purpose, not that I had simply changed my mind, I even suggested that if they had a better product that could replace it I would be will ng to pay the difference!! Groomers world said they will accept the return should the dryer be in pristine condition, and I would have to pay a £15 restoking fee. as I have said I use this business a lot and unfortunately I feel very soured by the company not taking on the cost due to them having a product not fit for purpose I will probably try a different company before shopping here now to guarantee a better service which is a real shame !”

Helpful Report

Posted 7 months ago

“The brush is just ideal for my 4mth old toy poodle, used it on him earlier today and he seemed calm enough. Havent yet used the scented body spray. Delivery was quick and its great being able to track the delivery. Will definitely be using Groomers World in future”

Groomers World 5 star review on 9th October 2024

Helpful Report

Posted 7 months ago

“Great service, quick and easy to checkout! Will definitely be using for our grooming products in the future.”

Helpful Report

Posted 7 months ago

“Nice quality and bigger spray than I thought, lovely smell but unfortunately the smell doesn't last on my groomed toy poodle, great service with good delivery.”

Helpful Report

Posted 7 months ago

“Fantastic company. Quality item. Very happy with the table I have purchased and I couldn't ask for better service. The company is absolutely spot on with communication. I can't thank Stuart enough. Via email and telephone.”

Helpful Report

Posted 7 months ago

“Bought belly strap - seems good quality but can’t work out how to fix it to the arm on the grooming table. Spring clip doesn’t seem to fit the gap available. Will have to work on some kind of adaptation. Hopefully that will work”

Helpful Report

Posted 7 months ago

“Very efficient and good prices”

Helpful Report

Posted 7 months ago

“Great price and speedy delivery Thanks”

Helpful Report

Posted 7 months ago

“A good selection of products and ordering and delivery were very good.”

Helpful Report

Posted 7 months ago

“Very impressed with this set off scissors recommended by a fellow groomer. Really cabt fault them 🥰”

Helpful Report

Posted 7 months ago

“I tried contacting regarding the thinners I bought that do not cut effectively but no response”

Helpful Report

Posted 7 months ago

“Amazing quality products. Groomers world own blades are 10/10! Trimmers are better than bigger branded names. Quick delivery and very reasonable prices! Definitely my new grooming website”

Helpful Report

Posted 7 months ago

“Tried groomers world blades & trimmer out not expecting a lot due to being really reasonably priced and I’m kicking myself for not getting them sooner. Amazing blades, wide groomers own brand are 10/10 and the trimmer is a lot better than bigger branded names. Can’t wait to order more”

Helpful Report

Posted 7 months ago

“Well made very resonantly priced scissors that arrive quick!”

Helpful Report

Posted 7 months ago

“Amazing service, very quick delivery and the I am loving my new stand dryer.”

Helpful Report

Posted 7 months ago

“Absolutely love the clippers that I brought and the blades are fabulous. I thought I had a problem, but I ended up not having a problem and they were on it straightaway Hundred percent would recommend”

Helpful Report

Posted 8 months ago

“Excellent service”

Helpful Report

Posted 8 months ago

“Fabulous, fast delivery, easy ordering and product great value for money.”

Helpful Report

Posted 8 months ago

“Prompt delivery and cheaper than most other places”

Helpful Report

Posted 8 months ago

Groomers World is rated 4.8 based on 778 reviews