Gumtree Reviews

1.5 Rating 186 Reviews
13 %
of reviewers recommend Gumtree
1.5
Based on 186 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver, Courier
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
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Gumtree 1 star review on 30th March 2024
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Gumtree 1 star review on 30th March 2024
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Gumtree 1 star review on 28th March 2023
Anonymous
Gumtree 1 star review on 13th March 2023
Amanda
Gumtree 1 star review on 13th March 2023
Amanda
Gumtree 1 star review on 13th March 2023
Amanda
Gumtree 1 star review on 12th May 2022
Nicola Dugdale
4
Anonymous
Anonymous  // 01/01/2019
Same as ebay. Many sellers and or buyers one cannot see their details but they can see yours. I think the majority of them are not even in the uk they might just be gumtree or ebay members of staff playing silly games. I am done with them.
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Posted 2 years ago
This site is only a scam don't pay for adds take your money you'll never see your add
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Posted 2 years ago
Absolute joke. Buyer kept bombarding me with questions that the answers to were written up in the description and each time made an offer of £10 less after I had agreed to the first offer they made. Eventually got cheesed off envisaging all kinds of problems at the payment/ collection stage and messaged him that I would not be selling the item to him. Came back with that this was no way to treat a disabled person ( for real ! ) followed by some choice expletives. To boot he left me with a 1 star review. Have had a couple of transactions that went smoothly but on the whole complete time wasters that never follow when replied to. Searching for another platform to sell odds and sods on.
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Posted 3 years ago
Facebook market place is best and advertise as many cars you want for free, and more customers then Gumtree and without scammer call..
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Posted 3 years ago
Rouge traders advertising as private sellers. Reported several times. No action taken.
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Posted 3 years ago
Got scammed on gumtree and reported it add still on after a week they are not interested so reported to fraud squad for allowing bank fraud and money laundering BEWARE site is run by idiots
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Posted 3 years ago
Do not trust this so called company they a they are rats the ripped me off 3 times for paid ad for £2.99 and once for £8.00 6 months later no advert no refund stay away at all cost
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Posted 3 years ago
Absolutely rude, these guys will cancel your add without any notice whatsoever, gumtrees had its day there are other far better services out there like marketplace etc. I recently had my adds wiped from my account had some girl taryn come back and say they were just being checked all should be good but il have to re do my adds again as they had been wiped !! So did my adds again wiped again GO JUMP GUMTREE !!
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Posted 3 years ago
Be aware of scams, there is a fraudster on the prowl on Gumtree. I've been defrauded most of the money in my account, have rang the bank. My money has been stolen by someone in Ukraine. I'll be refunded But be aware there is a fraudster on Gumtree.
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Posted 3 years ago
Jerky freezy screen when you scroll dowm....too many little ads etc popping up...you go to click on something and the screen moves so you end up clicking on the wrong thing...makes the whole experience sh*t!
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Posted 3 years ago
Arrogant customer support. Started account with them to sell my phone and camera just before Christmas to get rid of old items. They removed listings and said: "Upon review of your account, we’ve made the decision that we are not the appropriate advertising platform for you personally or your business model. We do appreciate your understanding and cooperation. I deeply apologize for any inconvenience this has caused you and we thank you in advance for respecting our decision." Gumtree belongs to eBay and PayPal. They are monopolist on the market and you can do nothing with them. Hate all of them. Regards, Taylor 07943208887. P.S. I was using email with RU extension (not gmail one) on a non-google browser with every dodgy tracking blocked. Assume that was the real reason. They want to track you all the time.
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Posted 3 years ago
Never loads up sale items always blank this is a ongoing problem Needs someone to rectified this issue
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Posted 3 years ago
Want to sell some of your items online? Don't waste your time. I put up an add for a Nintendo switch only for it to be pulled the moment I uploaded it. Why you ask? Well god only knows since they failed to provide a reason apparently an email was sent to me explaining why but that was just a lie.
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Posted 3 years ago
Since fees started for selling. It has become obvious that gumtree is dead. I lead for $1.50. I had great success with other free platforms. Will not be using gumtree again
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Posted 3 years ago
Third rate customer service provided by this third rate company. They take your money from your bank account and then do not allow you to post your add. You have to constantly chase them up to refund your money. They do not respond to emails and the live chat service they offer is mostly off line. Stay away from this unprofessional company!!!
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Posted 3 years ago
Does anyone else find the Gumtree app useless. Can't choose by price. Won't accept searches. Have I just got a bad version?
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Posted 3 years ago
I listed an Amazon Tv Firestick for sale and had 14 emails asking "is this still available" but not one of the people had any intention of buying it !
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Posted 3 years ago
My experience is Lots of time wasters and chancers trying to get vast amounts off. 1 message then nothing else, plus not turning up etc It is a draining waste of time.
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Posted 3 years ago
A person who did not buy anything from me left poor feedback claiming that I 'cancelled order' when I offered the item to him though no reply from him. Just a wrong system!!!
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Posted 3 years ago
Gum tree has no policy to help buyers. Be very a where if you want a refund gum tree will not help you. Gum tree very in safe when it comes to refunds. Always use Paypal, never use direct debit or credit card
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Posted 3 years ago
Gumtree is rated 1.5 based on 186 reviews