Gumtree Reviews

1.5 Rating 186 Reviews
13 %
of reviewers recommend Gumtree
1.5
Based on 186 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver, Courier
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
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Gumtree 1 star review on 30th March 2024
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Gumtree 1 star review on 30th March 2024
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Gumtree 1 star review on 28th March 2023
Anonymous
Gumtree 1 star review on 13th March 2023
Amanda
Gumtree 1 star review on 13th March 2023
Amanda
Gumtree 1 star review on 13th March 2023
Amanda
Gumtree 1 star review on 12th May 2022
Nicola Dugdale
4
Anonymous
Anonymous  // 01/01/2019
As the website allows us to communicate with the seller, and to narrow down searches, i was able to find a house to rent before i even arrived in Glasgow. This is very important as i came with a small daughter and it is important that we get the house settled before coming. Thank you.
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Posted 5 years ago
They have all you need ....
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Posted 6 years ago
Good service speedy messages
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Posted 6 years ago
Gumtree is very good website to buy cheap stuff,happy with the software also with the good customer service they provided
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Posted 6 years ago
Gumtree app cannot be now used on different devices without being continuously signed out. Now when you post you need to insert photos twice as the first insert simply vanishes. Are the Gumtree employees qualify to manage this ap? It’s so unprofessional. Also: Gumtree is charging now ridicules fees for posting: pets eg. gold Fish and for cars. Even for 1 only , private car, they want money now. Clearly it becomes less and less popular in community. Annoying amount of Scammers. If you make a mistake in category, while posting an add, you can’t correct it! You have to delete it and start again ! How bad it is, only on Gumtree. Every so called “update” is making this app worst, more and more unusable. If you keep trying you can still manage to post that “ coffee table”, or “pair of shoes
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Posted 7 months ago
Gumtree has on line - 'change your password.' goody I say.....Easy just punch in your email address to verify its you. Says to check spam just in case. So after no results there. It says that if you don't get an email to contact them! That's a lot harder than that. Heaps information not related to the 'change of password.' time wasters...I'm changing all my passwords as my phone has been compromised. So please Gumtree. Don't bother offering a change of password 'service' to not be able to access or use it. Or a possibility it cannot be accessed. Bad Company policy. Still can't change my password. It's a security solution for me. Is it a security value to Gumtree? if someone is using my account?possibility? Seems not a problem with Gumtree. I've repeatedly put in my usual password. It wont accept it. So all I want is a new password for my Gumtree account. Don't waste people's time by putting up an email address to change the password if it doesn't work. Dont make it hard for people to change their passwords. People are trying to protect their security issues. It should be easy to use.
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Posted 2 years ago
Too much feedback on peoples' stupidity dealing with scammers etc and not actually reviewing the website! I use it a lot and sell most things but the site has too many issues. I have tried to post an ad this evening and continually getting error messages and it won't post. GT update your site and people only review the workability of the site and not your stupidity to get conned by scammers. If you don't read the safety advice, that's your problem.
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Posted 3 years ago
-so bad website. makes my blood boil after 5 minutes.. is it really that difficult to make a normal website ?? -full of fake ads, liars!
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Posted 4 years ago
I placed some ads on Gumtree as I needed to make some money for a project. Everything was going ok the ads had views and I sold 1 item then I found some other things I could sell. So I placed them on I had a buyer for some of my items £360 worth. The next time I looked at my account everything had been removed I emailed a few times Gumtree but had no response and they have lost me the sale and the money towards my project. I still have no reply to my questions and still get email adverts from them not to miss out well I have.
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Posted 4 years ago
Did Sir William ever use this site?
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Posted 5 years ago
web site poor 😖😖😖😖
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Posted 5 years ago
Gumtree is a waste of money and time. No gurantee you will sell an item or get people to join your group through paid promotions. Done it few times and did not get me the results i wanted. Claims about more replies is misleading customers. Not going to do it anymore in terms of paid posts. Throwing money is not the answer. If you are promoting a group you need to be proactive. Go out distributing leaflets to lots of houses in residential houses and work with local organisations. Gumtree is not the answer.
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Posted 6 years ago
If I could put zero I would I put up an old phone to sell buyer came named “Kerry” which then was a man speaking to me find via the app he snatched the phone I wasn’t all the way thinking as I left my baby upstairs whilst going down to meet “Kerry” the man couldn’t find my place Proceeded to do bank transfer put in my details then showed bank transfer which he cancelled and drove off with my phone ! I’m already depressed after having my daughter alot has happened someone doing this to me has just set me back I trusted them as they were talking nice and seemed genuine
Gumtree 1 star review on 30th March 2024 Gumtree 1 star review on 30th March 2024
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Posted 1 month ago
Your app and website sucks. It gets stuck all the time and everytime you try and use the filter functioning freezers.This used to my top website to search for good.Really disappointing!
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Posted 4 months ago
I have tried uploading the photos but it does not click through. I have sent 3 emails to their support services but have received no reply.
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Posted 4 months ago
They have hidden charge apply which they dont show before paying, be careful i have paid £15 to promote for 7days but they charged £45 instead and refused to refund Use Auto trader instead genuine site no scam
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Posted 5 months ago
Sign in to retrieve phone no website doesn't retrieve it. Usless website don't bother
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Posted 6 months ago
No Safeguarding No Option To Report or Block Scammers on App or Web Browser Ad ID: 1466446996 Infinite messaged me with a standard scam message of buying my ring and paying by paypal and sending brother to pick up which is the same thing that all the other scammers use and I can't even block or report him on my web browser or phone app at all!! What happened to your safety feature? I used to be able to report and block via my iphone app but now even your browser don't offer that?! It doesn’t make me feel safe to use your platform at all now!
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Posted 7 months ago
Used for years to post the SAME advert to rent my garage. Last year the advert was removed for no breach, Gumtree apologised after this happened 3 times and reinstated the advert. Posted again this year to re advertise and it was removed within 1 minute. There is no breach of terms and the advert has been the same since 2017. No reason, no reply! Have messaged 4 times since the advert was immediately removed, no response on chat. Plus fees have gone from £5.99 to £17.99 for a 1 minute advert. Unreasonable and failed customer experience
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Posted 10 months ago
The level of fraud taking place on gumtree is ridiculous, once I post a new ad I receive at least 3 fraudulent msgs - sort it out. This isn't even the issue. You spent money on the latest UI changes and for the life of me I cannot figure out why, complete waste of time and money. You have added unnecessary clicks to the process (go look up anything about design and you'll realise this is bad). The old UI was spot on, zero complaints with it! Revert back to the old UI Fix your mobile application, it is slow and fails constantly.
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Posted 11 months ago
Gumtree is rated 1.5 based on 186 reviews