GWlegal Reviews

Name: GWlegal
Address: 20 Chapel Street, Liverpool
Rating: 4.80

4.8 Rating 6,664 Reviews

96 %

of reviewers recommend GWlegal

Company Reviews

Questions

Metrics

4.8

Based on 6,664 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0345 373 3737

Email:

marketing@gw.legal

Location:

20 Chapel Street
Liverpool
L3 9GW

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GWlegal 5 star review on 22nd October 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found the process a little slow at times, no doubt probably due to legal procedures , but other than that the staff were very helpful and understanding and I would li.ke to thank them all for their help Thankyou Brian Bates”

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Posted 4 years ago

“Very easy to work with and informative”

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Posted 4 years ago

“I was well in formed at all times and very nice people”

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Posted 4 years ago

“Professional”

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Posted 4 years ago

“Prompt, professional service. Nice to receive telephone updates, however would have appreciated a call when completion was no longer going ahead on the original agreed date. This would have prevented my panicking when funds did not arrive at my bank as expected! Had this not happened I would have left a 5 star review”

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Posted 4 years ago

“Very efficient and professional service, however, I did not detect much inclination to engage on a personal level and it felt at times like I was being read to from a script. Whether that was because of time constraints or some other reason, I know not.”

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Posted 4 years ago

“We we're satisfied with the handling of our case in the trying times!! It did get a little annoying talking to an answering machine, but again no doubt due to circumstances. Other than that everything went smoothly, even the late rate change!”

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Posted 4 years ago

“all ok ok ok ok”

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Posted 4 years ago

“Professional and helpful, expedited my equity release efficiently.”

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Posted 4 years ago

“This was a very difficult organisation to review. The speed at which my application was dealt with was excellent but there were some niggles. The first document I received from GWlegal was in a font size which was totally unnecessary and the use of photographs was also necessary, both of which would have reduced the amount of paper needed to print the document. I was disappointed with both the surveyor and the solicitor appointed by GWlegal and would not recommend either. I am not impressed by the number of duplicated documents sent out. I have today received a completion statement which was identical to the one sent with a letter four days earlier - that is just one example. Finally, the completion letter is annotated page 1 of 6 but pages 2 and 4 are blank?????”

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Posted 5 years ago

“Efficient all the way through our dealings”

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Posted 5 years ago

“Really quite good although slow because of the pandemic. This caused trepidation between us as should we have carried on with the release.”

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Posted 5 years ago

“Excellent Service but I feel the fees and extras were excessive”

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Posted 5 years ago

“Everything was handled very efficiently and quickly, and we were kept informed at all times”

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Posted 5 years ago

“Easy to deal with”

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Posted 5 years ago

“Because of COVID we didn’t have a usual communication but everything was completed quickly and efficiently”

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Posted 5 years ago

“Good service .”

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Posted 5 years ago

“Very friendly and professional. Kept me informed at every step. My only gripe is with all legal firms in that they charge what they can get away with in these circumstances, and they hang on to the clients funds to gain what interest they can.”

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Posted 5 years ago

“All business was completed satisfactorily although there seemed to be long periods of inactivity with no contact or explanation.”

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Posted 5 years ago

“the work was carried out quickly and efficiently”

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Posted 5 years ago

GWlegal is rated 4.8 based on 6,664 reviews