GWlegal Reviews

Name: GWlegal
Address: 20 Chapel Street, Liverpool
Rating: 4.80

4.8 Rating 6,664 Reviews

96 %

of reviewers recommend GWlegal

Company Reviews

Questions

Metrics

4.8

Based on 6,664 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0345 373 3737

Email:

marketing@gw.legal

Location:

20 Chapel Street
Liverpool
L3 9GW

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GWlegal 5 star review on 22nd October 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Kept me informed at every step of the way”

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Posted 4 years ago

“We are very satisfied with your work. The only possible criticism your solicitor did not ask any security questions neither did she ask any COVID questions but when she did arrive she did follow all the rules”

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Posted 4 years ago

“Alexander Burns the Solicitor handling my account was helpfull but I felt GW legal's, legal conditions for a further advance were a little to rigid and old fashioned, I think this was due to the Lenders Solicitors, but the service was generally good.”

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Posted 4 years ago

“all staff where pleasant and polite.”

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Posted 4 years ago

“We recently used this company in respect of Equity Release. The service overall was good. Although there was a problem with documents being forwarded incorrectly this was addressed promptly by the staff. Overall a good service was received.”

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Posted 4 years ago

“Friendly and understanding helpful service”

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Posted 4 years ago

“Everything went OK and it was all done quickly and efficiently. The only minor gripe was that you charge £50 to transfer the money to our bank which can be done quickly and easily with the pressing of a button or two on a computer!”

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Posted 4 years ago

“prompt and good service”

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Posted 4 years ago

“Completed everything as requested and in the time scales set out”

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Posted 4 years ago

“good service”

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Posted 4 years ago

“Easy to do business. Home visit by solicitor was covid safe and methodical. I did have to chase my bank to assist with removal of a redemption fee .”

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Posted 4 years ago

“Very practical and modern legal company who try to cut out the 'fluff' in order to be more efficient and expedite things. However it did feel a very cold and de-humanised system and more of a human touch would have been welcome. Just the odd call or email with a person's name on and a friendly word.”

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Posted 4 years ago

“Informative, easy to understand direction, carried out by friendly polite staff”

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Posted 4 years ago

“We think that your company is very efficient and honest in the way you delivered your service for us. However company policy of not entering our house and doing business at the door we do not agree with.Private matters should be private.We felt sorry for your good man who shivered throughout in the cold wind which blows between the houses.We think social distancing is fine, maintenance people have been in our home a few times and there has been no problem. We do thank you for what you have done. Mr.and Mrs. Wilkinson.”

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Posted 4 years ago

“I seem to be having a problem I’m supposed to get a cashback and as yet I have not received it I spoke to Claire Friday she said I’ve already got it but I have checked my bank numerous times and it has not been put in could you please advise thank you”

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Posted 4 years ago

“A very good service with excellent communication.”

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Posted 4 years ago

“Overall the experience was good and the outcome successful but longer than I expected because of “problems “ Communication is a key factor especially when I was unclear about what I was happening at the milestone stages re -“problem “”

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Posted 4 years ago

“Thank you all”

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Posted 4 years ago

“Informative, pleasant and helpful staff.”

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Posted 4 years ago

“Very good service thank you”

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Posted 4 years ago

GWlegal is rated 4.8 based on 6,664 reviews