Hello Lori,
We do sincerely apologize for this experience, we appreciate your feedback and strive to find a solution for you. We will be reaching out to you directly to help resolve this concern! Please keep a look out for our email. Again thank you for your feedback, wishing you a wonderful day!
“I've been using Hilairtalk for years and I've always been pleased with the hair quality, the customer service and their innovation over the years. Keep up the great work!”
Hello Beautiful!
Thank you for your amazing review! We're so glad to hear that you've been pleased with our hair quality, customer service, and innovations over the years. Your support means everything to us, and we can't wait to continue providing you with the best!
Hello Gorgeous!
Thank you for the wonderful shoutout! We're so glad to hear that Crystal is providing you with fantastic service. Your support means everything to us, and we can’t wait to talk to you again soon!
“The tape ins are very nice, however I was told that all the hair sold has a body wave or body to it. I was expecting and hoping for a wave pattern at the least. They are straight. Will work with what I was given but disappointed somewhat. The quality is excellent though.”
Hello Beautiful,
Thank you for taking the time to share your experience with us! We're thrilled to hear you love the quality of our tape-ins. We do sincerely apologize for this experience, we appreciate your feedback and strive to find a solution for you. We will be reaching out to you directly to help resolve this concern! Please keep a look out for our email. Again thank you for your feedback, wishing you a wonderful day!
Hello Gorgeous!
Thank you for your wonderful review! We're so glad to hear that you're always satisfied with your orders. Your trust in Hair Talk means everything to us, and we're excited to continue providing you with top-notch products and service!
“The tape in extensions were still bad quality. I ordered the original pro tape ins and they were horrible. You guys need to go back to your vendors prior to covid. There is no density and the pieces of hair are quite embarrassing to pull out of the package one at a time. You should really get your hands on a bellami or babe tape in piece and feel the quality and the DENSITY. Their hair pieces are solid all the way to the END of the hair strand. Yours used to be way better. You’re nowhere NEAR where you should be.”
“I was able to order over the phone, however still cannot order online. I did reset my password as instructed….still can’t. Need help on my online account.
Thanks,
Vicki Jeandron
760 408 6154”
“Charlotte always helps me when I have an order that needs to be fixed!!!
She always takes care of my needs with hairtalk. She’s one of the reasons I shop with the company. I had a few hair order mistakes from my end and your end. But she always makes right by it. The hair is awesome too !”
“Horrible quality extensions! Dont waste your money. After 2 weeks, the ends felt like horse hair. They turned pink and when we took them out master two months to bump them up, the extensions themselves ripped in half and were balled in huge knots.”
“The quality is not the same at all, they are so thin and see thru, they hair was supposed to be 21” but the look so much shorter, they are 10”. They are also very dry. I have been ordering for years but quality seems to be getting worse.”
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