“I have been ordering from this company for years now and it just keeps getting more and more frustrating. Every time I do express shipping, it never comes one time or shows up. This time I had two day free shipping and it’s still not here four days after expected date.”
Hello Amber.
We are sorry to hear that you are not completely satisfied with your recent experience. We would be delighted to assist you in resolving this issue. If you have not already done so, please kindly send us an email. Our team will be on the lookout for your email, and we are eager to find a suitable solution for you. We are looking forward to assisting you further with this matter.
“Excellent quality 100% human hair. They have a wide variety of colors ensuring a perfect match for your client. Easy to install and maintain. Too notch customer service!”
Hello Beautiful, Thank you for the glowing review! We’re thrilled to know you had an exceptional experience. Your recommendation means a lot to us, and we hope your client feels beautiful in their new Hair Talk extensions!
“AURA has been ordering from hairtalk for years now and have never had a problem. Customer service is always top notch and the hair always shows up spot on! Thanks hairtalk for never dissappointing us!
The AURA Team”
Hello Jody,
We do sincerely apologize for this experience, we appreciate your feedback and strive to find a solution for you. We will be reaching out to you directly to help resolve this concern! Please keep a look out for our email.
Again thank you for your feedback, wishing you a wonderful day!
“I Like the hair , but packaging, I don’t like it ! Can it be like the old packaging client don’t like the twisted curled up always gotta straightened them ..”
Hello Clara!
Thank you for your feedback! Your input is valuable, and we will pass it along to our team. We appreciate you taking the time to share your thoughts with us!
Hello!
Thank you so much for your kind words, William! Your satisfaction is our top priority, and we’re here to assist you anytime. We look forward to continuing to serve you!
“Lately I have been noticing that some packs of extensions the tapes don’t hold the hair and when you are going to retape the extensions break, also they loose a lot of hair and shrink. They use to make them much stronger.”
Hello Gorgeous!
Thank you for your honest feedback, Elsa! We're sorry to hear about your recent experience with our extensions. We take quality seriously and your comments will help us make improvements. We appreciate your loyalty to Hair Talk and hope to provide you with a better experience in the future!
Thank you so much for your fantastic review, Greg! We're thrilled to hear that you think our hair and company are great. Your satisfaction means the world to us, and we look forward to serving you again soon!
Hello,
We do sincerely apologize for this experience, we appreciate your feedback and strive to find a solution for you. We will be reaching out to you directly to help resolve this concern! Please keep a look out for our email. Again thank you for your feedback, wishing you a wonderful day!
Thank you so much for your wonderful review, Christie! We're thrilled to hear that you've been loving Hair Talk for years. Your kind words about the quality and feel of our hair mean everything to us. We can’t wait to continue serving you!
“Honestly not happy at all with these extentions. Thin 21in and they are not sticking together at all. I’ve used this hair in the past and it had been fine. This time around not good. Very unhappy with purchase. I’ve had them in a week and need to start retapping them with tape from a different vendor.”
Hello Kerri,
Thank you for taking the time to share your experience with us. We're genuinely sorry to hear that you're unhappy with your extensions this time around. We understand how frustrating it can be when products don't meet your expectations, especially since you've had a positive experience in the past.
We appreciate your feedback regarding the thinness and the sticking issue. Your input is invaluable in helping us improve. If you have any further details to share about your experience, we would love to hear them.
We're here to assist you, and we hope to regain your trust in Hair Talk USA products. Thank you again for reaching out.
Best,
Hair Talk USA Team
Thank you so much for your glowing review, Laura! We're thrilled to hear that you love our hair extensions. Your support truly means a lot to us, and we can't wait to see you again soon!
“Not your fault but I had to pay $130 in duties on the hair so didn't really same much money at all unfortunately. I've never had to pay duty on something so light weight so just unfortunate, will review the hair when it is recieved.”
Hi Amber,
Thank you for sharing your thoughts with us! We’re so sorry to hear about the unexpected duties you encountered; that can be really frustrating. Our goal is to provide a great experience for our customers, and we appreciate your understanding in this matter.
Once your hair arrives, we can’t wait to hear what you think! We strive to create high-quality products that bring joy to our customers. If you have any questions or need assistance in the meantime, please don’t hesitate to reach out. We're here to help!
Wishing you a fantastic day,
The Hair Talk USA Team
Thank you for your thoughtful review, Rachel! We're so glad you love the new packaging. Rest assured; we strive to maintain our pricing while continuing to provide top-quality extensions. Your feedback is invaluable to us, and we appreciate your support!
Thank you so much for your lovely review, Sara! We're delighted to hear that you're happy with your order. Your support means everything to us, and we look forward to serving you again in the future!
Hello!
Thank you for the amazing review! We’re so glad to hear that Tammy and Charlotte made your experience so enjoyable. We appreciate your support and look forward to talking with you again soon!
“Hair talk is the only hair I will work with. Tried many others but if you want the best you use the BEST and in my 35yrs professionally doing hair I found it with Hairtalk”
Hello Beautiful!
Thank you for your amazing review! We’re absolutely thrilled to hear your confidence in Hair Talk after 35 years in the industry! Your expertise and loyalty mean everything to us. We can't wait to support you in your continued journey with the best hair. Cheers to many more fabulous looks together!
Hello Gorgeous!
Thank you for your wonderful review! We're so glad to hear that you received exactly what you ordered. Your satisfaction is important to us, and we appreciate your support!
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