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Halloween HQ Reviews

4.1 Rating 263 Reviews
75 %
of reviewers recommend Halloween HQ
Read Halloween HQ Reviews
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Phone:

(0)1800 911 842

Email:

jfreeman@partyhq.co.uk

Location:

Exe BoxMatford ExeterDevonUnited Kingdom
Exeter
EX2 8FD

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Anonymous
Anonymous  // 01/01/2019
The fastest, best & easiest onlinestore IiveI've ever used. Thank you!
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Posted 10 years ago
Well bought costume on line but need to change it but have to wait till I receive return form for ur website ???? Which I won't get till Tuesday as I gave my work email so I cou print it off but not in work till Tuesday ????????so thk it's a pain as have to wait as anxious to get my son sorted 4 Halloween ????????
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Posted 10 years ago
Good quality and great costume but was surprised when I opened it to see the play suit was strapless, if this was in the description I wouldn't have bought it. Because I'm not a fan of attachable see-through straps and the suit itself doesn't sit right without the see-through straps ????
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Posted 10 years ago
I made few mistakes during my order but Liam was very helpful and fixed everything. Well done HalloweenHQ team!
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Posted 10 years ago
Awesome costumes.. perfect size. My kids loved them
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Posted 10 years ago
Happy with the costume we ordered but not the way it was delivered. I may have missed it when ordering but I don't remember seeing anything saying that the package would have to be signed for! Apologies if it did. If I has seen a message then I would have chosen a different delivery address. On the day of delivery I received a txt saying to contact a specific number if I was not going to be home at the delivery time but I couldn't get through. When I did eventually speak to someone I tired to arrange an alternative delivery address but they said they couldn't. Ended up driving to the depot on Saturday (only opened from 9-10.30am on Sat) A lot of hassle to get a child's Halloween costume!!
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Posted 10 years ago
Hello Ann-Marie, I agree that is a lot of hassle to go through. Thank you for the feedback I am going to make this clearer on the checkout page in future. Nonetheless I hope your child enjoys the Costume. Kind regards, Liam
Posted 10 years ago
Hello Ann-Marie, I agree that is a lot of hassle to go through. Thank you for the feedback I am going to make this clearer on the checkout page in future. Nonetheless I hope your child enjoys the Costume. Kind regards, Liam
Posted 10 years ago
I found Halloween HQ to be fantastic. There's a great range of costumes and I had no problem finding one. Also, the next day delivery is very handy as it saves the worry that your order wont arrive in time. All in all a great site :)
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Posted 10 years ago
Delighted with my costume. Google search of sugar skull costume and found exactly what I was looking for. Fast delivery too. Thanks
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Posted 10 years ago
Very quick service , website easy to order from , kept me up to date as to when product was despatched etc
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Posted 10 years ago
Delivery was efficient however I have a query and I am unable to speak to someone to answer this. I have sent an email and I would appreciate a reply or a call to get this sorted. Many thanks.
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Posted 10 years ago
Very quick service from ordering to delivery.
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Posted 10 years ago
I ordered three costumes witch arrived on Tuesday. An adults pirate costume, kids wizards costume and a childs red ninja costume. The ninja one is for a five year old and has already ripped in some places the belt on the chest plate has come of I had to sew it back on after an hour and the foam padding on the chest plate is coming away from the material. The wizards costume came with a Velcro tipped belt the problem is when the Velcro touches the costume it fray's the material so it looks tatty. The adults male costume is very childish looking. I wouldn't order from this store again there's much better quality out there for the same price.
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Posted 10 years ago
Great fast service and good quality product
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Posted 10 years ago
The only problem i had with costume when i tried it on the back of the costume ripped like cotton wool it came away from clip part so easy but i brought it back to Charlestown and the girls were very nice and gave me a new one :)
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Posted 10 years ago
My son is very happy with his costume & the delivery was very prompt.
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Posted 10 years ago
Hey there, I was very happy with my order. The only thing was I ordered a neon purple wig and when it came it was pink. It said neon purple on the box though. Now I thought my daughter would be upset over this as she hates pink but she was fine with it.
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Posted 10 years ago
Excellent website. Great value. Speedy delivery and costume is of good quality. Delighted. Have already recommended you to others.
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Posted 10 years ago
I am missing tiara off the delux Sofia the first toddler costume they said they would send it out out on Tuesday and never have. I emailed an hour ago havnt heard anything back yet absolutely disgusted
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Posted 10 years ago
Very fast and efficient delivery and really happy with the costume, thank you.
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Posted 10 years ago
The website was user friendly and had a wide range of costumes to choose from. From the moment I ordered my item I was kept aware of each step of the delivery process and my item arrived with next day delivery just as promised :)
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Posted 10 years ago
Halloween HQ is rated 4.1 based on 263 reviews