HALO Branded Solutions Reviews

Name: HALO Branded Solutions
Address: 1980 Industrial Dr, Sterling, IL
Rating: 4.87

4.9 Rating 488 Reviews

98 %

of reviewers recommend HALO Branded Solutions

Company Reviews

Questions

Metrics

4.9

Based on 488 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email

Visit Website

Phone:

855 425 6266

Email:

service@halo.com

Location:

1980 Industrial Dr
Sterling, IL
61081

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HALO Branded Solutions 5 star review on 15th July 2019

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Kasondra was very helpful, creative, and knowledgable. I would work with HALO Branded Solutions again and I am likely to recommend them to colleagues. My only critique is that the discount amount quoted was changed over the course of the transaction.”

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Posted 4 years ago

“On time and done nicely”

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Posted 4 years ago

“We had a very good experience with Halo Branded Solutions. The tumblers we ordered turned out beautiful and they easily split our shipments to different locations without issue. The only problem I had was that our Colorado shipment had broken straws in them. The straws could have been packaged better to prevent breakage - they were just laying on top of the tightly packed tumblers.”

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Posted 4 years ago

“This is my first order with HALO, Ross was very professional and on time with all of my questions and feedbacks. The promptness with the emails means a lot. Now I'm waiting on the items to see the quality of the product. And that will entail future order from HALO. As well as the neatness of the artwork.”

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Posted 4 years ago

“We ordered merchandise for a convention and were very pleased with the work and attention to detail provided by the Halo staff. All were pleased with the result. Thanks so much.”

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Posted 4 years ago

“The rep I worked with, Jan Martin, provided fantastic service. I appreciated her patience and responsiveness to our company's needs. The one issue we had was a cracked pot on one of the plants (they are supposed to begin cracking after 3 years) so we won't be able to send that product out. But other than a product issue, the service was fantastic. I look forward to working with Jan in the future.”

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Posted 5 years ago

“After an initial communication hiccup on my end, I finally connected with my rep/designer. She was very polite and thorough. Their process is a little unconventional for someone who is not used to ordering a lot of things on the internet, meaning that the rep was not an in-house rep and the item that I ordered was actually fulfilled by a third party. In the end though, I thought the service was very good and the final product was just what I wanted.”

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Posted 5 years ago

“Quick response”

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Posted 5 years ago

“Quick response.”

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Posted 5 years ago

“..........”

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Posted 5 years ago

“Convenience of ordering products online and working with a specialist to see the order through from beginning to end.”

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Posted 5 years ago

“Evan Kander was amazing! He was quick to respond and had an answer for everything. He made this purchase very easy,convenient, and stree-free.”

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Posted 6 years ago

“All the people I communicated with were helpful and had so much patience with me. I love it that Halo doesn't make me order a minimum of a product requiring me to have to store massive amounts and pay a lot more. Pam is very informative and stayed in contact with me. My deadline was met and the products were shipped correctly.”

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Posted 6 years ago

“I like that it was a mostly easy process to get everything done. I like how quickly I got my design back.”

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Posted 6 years ago

“Good to have a real person on the other end of the inquiry.”

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Posted 6 years ago

“You fulfilled what I asked you to do and provided additional products when I inquired. Response was timely and helpful!”

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Posted 6 years ago

“Wide selection of products, FAST turnaround time, and fantastic service from my local representative, Jan. Disappointed in extremely high shipping costs.”

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Posted 6 years ago

“They had a broad offering of options and our sales rep was very fast in responding and creating the packaging that fit our needs.”

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Posted 6 years ago

“Danielle was very helpful. She was able to get me samples of the paper so I could make the correct choice for some specialty labels.”

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Posted 7 years ago

“The design was printed out fine on the napkins. The only downside was that the writing didn't come out clear at all on the coffee sleeves and was very hard to read. As if the printing got "smudged". I have attached a picture below and would like to talk about a possible reimbursement or compensation. Thanks”

Helpful Report

Posted 7 years ago

Dear Maria, Please accept our sincere apologies for the poor quality imprint; HALO strives for all products to be nothing less than perfect when sent to the customer. Once your concern was brought to her attention, your HALO Account Executive promptly agreed to a refund of the product. We hope you will give Jan and HALO an opportunity to assist you with your future promotional needs. Sincerely yours, HALO.com Customer Service

Posted 7 years ago

HALO Branded Solutions is rated 4.9 based on 488 reviews