“Beware of sale prices and their return policy. I have several swimsuits I love, but because of sizing issues, I will likely not buy from Hapari again because I can only afford the sale price which is final sale. I didn’t realize that until after I I made a large purchase.”
“Would love to provide a better rating but I never received my item. Tracking only showed the item was accepted but additional updates after that. When I inquired to Hapari they basically said there is nothing they can do. Disappointed that they didn't attempt try to resolve. I order many items online and this is the first time a company has not offered to help. Will be disputing the charge on my cc.”
“I loved my previous order, but I still haven’t received this order. Customer service just blames USPS for the delay and tracking issues. Package was scanned on 5/25 and then nothing after that. Multiple emails with customer service but nothing has been resolved.”
“I still have not received my order. The tracking said they have made a label and are waiting for my order….that was the end of May. I feel frustrated!”
“It's been over 3 weeks since I placed my order. It hasn't even shipped yet. I sent an email to customer service a week ago. They told me my package was not lost. Reassuring. Since it hadn't shipped yet.
My most recent inquiry has not been answered at all.”
“I’d love to give a review but my items never showed up!! 3 weeks now I am waiting and customer service says “oh it’s coming” Check tracking everyday and it is stuck on “awaiting items.” Package is clearing missing and customer service is giving me the run around. I’ve been a Hapari customer for a while and I’m just so disappointed with this entire transaction.”
“I placed an order. 16 days have gone by and I have not received my items. I’ve called customer service several times and don’t even get the option to leave a voicemail because the recording says “mailbox is full”. I’ve emailed and still don’t get answers on my missing items. I’ve been charged for merchandise I can’t even use.”
“Disappointed! Ordered items that showed "Shipped" with a tracking number with USPS that shows "Pending" for over two weeks. Have tried the customer service email twice. Called but the mailboxes are full and no one will answer.”
“First, I never write a review. But after dealing with Customer Service, there was no choice. I was so disappointed in the quality of these swimsuits. After reading other reviews I was expecting a great swimsuit. These were the lowest quality swimsuit that I have ever seen. To top it off, Customer Service was 100% terrible! Do not waste your time or dollar on this company.”
“I have not received my purchase yet. It’s been 2.5 weeks since I placed my order. I Would love to leave a positive review. I had heard so many great things about your swimwear. My experience has been awful and customer service is a joke. There is NO customer service. Just automated email responses.”
