Happy Hot Tubs Reviews

4.9 Rating 133 Reviews
98 %
of reviewers recommend Happy Hot Tubs
4.9
Based on 133 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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Happy Hot Tubs 5 star review on 29th January 2024
John Scivier
Happy Hot Tubs 5 star review on 23rd April 2022
Gary
Happy Hot Tubs 5 star review on 10th June 2021
Tony
Happy Hot Tubs 5 star review on 10th June 2021
Tony
Happy Hot Tubs 5 star review on 15th September 2020
Trevor Begley-Rees
Happy Hot Tubs 5 star review on 15th September 2020
Trevor Begley-Rees
Happy Hot Tubs 5 star review on 15th September 2020
Trevor Begley-Rees
4
Anonymous
Anonymous  // 01/01/2019
Very happy with delivery and service received. Good communications throughout and good explanation of daily servicing requirements. Very professional. Would recommend.
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Posted 3 years ago
We purchased our hot tub from the Worthing branch a couple of years ago it’s a propel 13amp plug and play. We’ve been extremely happy not only with the tub but also with the excellent service and advice from Jake linfield the store manager. Thanks to him I’ve got my water clarity absolutely spot on, it looks as fresh as when it went in. Thank you Jake.
Happy Hot Tubs 5 star review on 15th September 2020 Happy Hot Tubs 5 star review on 15th September 2020 Happy Hot Tubs 5 star review on 15th September 2020
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Posted 3 years ago
Purchased our tub from luke at mapplebourgh green redditch. Can not fault the service and the chap that installed the hot tub both are the best. We took delivery yesterday and were so pleased with the happy tub lounge 25 would definitely recommend a happy hot tub.co.uk.
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Posted 3 years ago
excelent service, had a great deal, very help full staff, excelent after care
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Posted 3 years ago
Our first hot tub purchase and we are very impressed. Colin helped us make the right choice and when my wife said she wouldn’t be using it because she didn’t want to smell like chlorine, he suggested we buy the SilkBalance Gems package. Very glad we did and have been in it almost everyday since delivery in July. Thanks Colin! Adam
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Posted 3 years ago
Am so impressed by the level of customer service I have receive from a lady named Chloe who was willing to help with all my questions regarding setting up my new pool 5*****
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Posted 3 years ago
Top notch sales and service - 'nuff said !!
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Posted 3 years ago
From the moment we walked in to be greeted by Chloe, through the dealings with Henry and then the team arriving onsite, the customer service has been truly outstanding. The personal touch and recognition that such a large investment should make one feel special was fabulous!
Happy Hot Tubs 5 star review on 10th July 2020 Happy Hot Tubs 5 star review on 10th July 2020 Happy Hot Tubs 5 star review on 10th July 2020 Happy Hot Tubs 5 star review on 10th July 2020
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Posted 3 years ago
First class! We purchased from Happy Hot Tubs in Fareham and were put through to Henry. His advice and assistance was much appreciated and his excellent customer service was second to none, not to mention the efficient delivery of purchase, less than 24hrs later. Thank you, Henry!
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Posted 3 years ago
l have had many years of pleasure from my hot tub which l bought from Happy Hot Tubs at Cadnam. l have had nothing but good advise when l have had a problem and they offer friendly service and advise on chemicals and accessories. l would highly recommend this company to any one considering buying a hot tub.
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Posted 3 years ago
Fantastic shop service excellent knowledge on all products great customer service would always use this company for all my profits and information regarding my home hot tub well stocked and very friendly
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Posted 3 years ago
Recently purchased our first hot tub from Botley, hot tub man very helpful, knowledgeable, and very friendly, we haven’t got it as yet but counting down the days, recommending salesman there ...
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Posted 3 years ago
Bought a hot springs hot tub from Happy Hot Tubs 5 years ago. It is a superb product. Keith and James were easy to deal with and the installation process was excellent. After sales care is brilliant - Chris and Karina handle this and both are highly efficient. Would highly recommend this company. They are a pleasure to deal with.
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Posted 3 years ago
We bought our hot tub in May 2020 from James at Happy Hot Tubs in Cadnam and the service we have received from all the team has been superb from start to finish and would highly recommend anyone wishing to purchase a hot tub to go there. We bought the Hotsprings Propel and our family absolutely love it. We have been into the Cadnam branch today (13/6/20) to purchase some additional accessories and the young lady who served us was extremely polite and helpful & nothing was too much trouble. Thank you to everyone at Happy Hot Tubs 😊
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Posted 3 years ago
Bought the chlorine multi 5kg tablets for my hot tub wow left water crystal clear best ones I have used highly recommend thanks happy hot tubs suzie
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Posted 3 years ago
Great service from Mark at Happy Hot Tubs Redditch, Lovely guy with a wealth of knowledge and no hard sell. Will definatly use them again Thanks Russ
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Posted 3 years ago
Mark has been so helpful and has gone above and beyond to help me offered to test a sample of water from my hottub free of charge even though I didn't buy my tub off him really helpful highly recommended
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Posted 3 years ago
Excellent service from Mark today. Provided us with the equipment we needed and educated us on best practice with the products. Would highly recommend. Thank you.
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Posted 3 years ago
Reccomend by my sister. First used live chat that was very helpful.hadnt used my tub for 10 months so was given expert advice. Looked at products and couldn't believe the price! Excellent!! Easy to order and arrived the next day. My tub works great and the products have made my tub very clean. Have now recommended to a friend who has also used the company. Will now use this company all the time. Thank you Happy Hot Tubs, you have made us very happy!!
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Posted 3 years ago
Will order again perfect and super fast delivery
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Posted 3 years ago
Happy Hot Tubs is rated 4.9 based on 133 reviews