Happy Hot Tubs Reviews

Name: Happy Hot Tubs
Rating: 4.92

4.9 Rating 133 Reviews

98 %

of reviewers recommend Happy Hot Tubs

Company Reviews

Questions

Metrics

4.9

Based on 133 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Write Your review

Tell us how Happy Hot Tubs made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Happy Hot Tubs 5 star review on 29th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Luke at happy hot tubs is always happy and helpful”

Helpful Report

Posted 4 years ago

“Great company and staff pleasure to deal with. Great products at good prices Happy to use”

Helpful Report

Posted 4 years ago

“I went to Hilliers to meet a friend for a coffee and ended up buying a hot tub! Michael was very helpful and negotiated me a great deal on an ex display model. The guys that delivered it were fab and didn’t mind wading through a water drenched garden to set it up! I have used it every day since I bought it and know we’re going to have a lot of family fun!”

Helpful Report

Posted 4 years ago

“Great selection of jacuzzis. Very good after care & support. Very responsive to any problems. Highly recommended.”

Helpful Report

Posted 4 years ago

“The two fitters are fist class the installing was painless for me as I was in the kitchen making coffee while they wear batting the winter elements.first class job”

Helpful Report

Posted 4 years ago

“We love our hot tub & wouldn’t be without it. We only called into the Botley/Hedge End showroom to buy a filter for our inflatable lay-z-spa & then started chatting to Michael. He was v friendly, informative & helpful & even gave us a pack of waterproof playing cards. We went away & thought about it & then returned the next day to purchase the Propel Model & we have never looked back....it was the pack of cards that sealed the deal 😄”

Helpful Report

Posted 4 years ago

“Just popped into the branch in Fareham to pick up some Aqua Silk shock gems for my hot tub. Spoke with a lovely lady called Chloe who couldn't have been more helpful and knowledgeable about the products they were providing. 5 star service from a 5 star company. Thank you Chloe, keep up the great work.”

Helpful Report

Posted 4 years ago

“I only went into happy hot tubs to buy some chlorine tablets but tim the manager treated me as if i had spent thousands of pounds ! so i must say if ever i do need to buy another tub i would certainly buy one from them as the service i received was second to none ! Good old fashioned service .Chris .Adams .”

Helpful Report

Posted 4 years ago

“I was purchasing the hot tub as a surprise for my son & family from start to finish Mark and his team were brilliant and managed to keep it a secret working with a timeframe for when my son was away for 2 days. Great teamwork and the lads who installed it. Thank you all.Brillian recommend your company to everyone.”

Helpful Report

Posted 4 years ago

“Mark was fabulous - very knowledgeable with great advice. Good prices too !!”

Helpful Report

Posted 4 years ago

“Thank you so much for the recommendations. Super service from Mark.”

Helpful Report

Posted 4 years ago

“We have changed our old hot tub to a smaller one, just perfect for the two of us. Really pleased with it. Delivery and collection was not easy for the men, as they had to go through our neighbours garden (with their permission of course) but they managed it perfectly. Couple of hiccups with chemicals and spare filter but this was soon sorted with no problem.”

Helpful Report

Posted 4 years ago

“Service is amazing ! Bought my hot tub from them a couple of years ago and its been great. Hot tub needed some attention and they were there next day to fix. Working great again. For after sales service they are the best and very happy i bought from them to begin with too.”

Helpful Report

Posted 4 years ago

“Easy delivery, great product and good customer service. Fab for parties.”

Helpful Report

Posted 4 years ago

“We could order chemicals for our hot tub on line, but choose to go to Fareham from Basingstoke as the service is so good. Chloe is always helpful, knowledgeable and cheery. She is always on hand to give advice on the latest products and our hot tub has been much better behaved since taking her advice! Great range of products & when the time comes to up date our tub, we’ll definitely be visiting this store & in the meantime, will continue to visit for our chemicals etc. Thankyou for great service.”

Helpful Report

Posted 4 years ago

“I don't normally leave feedback , but the service I received was exceptional, I purchased the hot tub over a week ago . The purchase was made easy by Micheal at Happy Hot Tubs at Hiller garden centre, delivery on time . Easy install. We ordered the hand rail which had part missing dealt with very quick & good response. Hot Tub up and running couldn't be more pleased. I would have no hesitation in recommending this company .. well done”

Helpful Report

Posted 4 years ago

“Fantastic service and experience all round. After just popping into the Fareham branch to 'look' we came away having purchased a hot tub! Delivery was fast and efficient - the delivery men were lovely, and ensured the hot tub was set up in the desired location and with the seats facing the way we wanted. I couldn't recommend this company more highly for your hot tub needs.”

Helpful Report

Posted 4 years ago

“We needed a new Hotsprings hot tub drain adapter and our own supplier couldn't help, directing us to a garden centre ( very much doubt any garden centre has american threaded hose connectors). Went online and google showed happy hot tubs had them - it turns out they import them specially. Bristol should take note. Ordered at 4pm Friday, arrived 10am Saturday and hot tub draining, great service and exactly the right product. Thank you.”

Helpful Report

Posted 4 years ago

“Accurate name Happy shopping at Happy Hot Tubs”

Helpful Report

Posted 4 years ago

“We visited Happy Hot Tubs at Mappleborough Green Garden Centre to get advice on our hot tub maintainance, I cant speak too highly about the help and professionalism shown by Mark and Luke. We can recomend them as they sorted out or chemical issues and have some great tubs on offer.”

Helpful Report

Posted 4 years ago

Happy Hot Tubs is rated 4.9 based on 133 reviews