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Harlequins Online Store Reviews

4.4 Rating 318 Reviews
86 %
of reviewers recommend Harlequins Online Store
Company Reviews Questions Metrics
4.4
Based on 318 reviews
Shipping & Delivery
Delivery Methods
Courier
Read Harlequins Online Store Reviews
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Phone:

0845 862 9858

Email:

customerservices@shop.quins.co.uk

Location:

Unit 32 Wornal Park WorminghallBuckinghamshire
Buckinghamshire
HP18 9PH

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Anonymous
Anonymous  // 01/01/2019
Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Robert
Verified Buyer
“I do not believe that anyone takes any interest in the responses to these reviews. I have religiously completed the "post-match" reviews for the last couple of years and have made criticisms and improvement suggestions, but nothing has come of them and nobody has ever taken the trouble to reply to me. Is anybody there? Or, do you just collate the above ratings, tell the staff what a great job they are doing (proved by the statistics!!!!) and then just bin the rest of it.”
Helpful Report
Posted 9 years ago
Dear Robert, Thank you for your review. We check our reviews daily and we really appreciate you taking the time to review your Harlequins order and we will take on board your comments. Your feedback is very important to us and we will pass this onto our team. Apologies for the inconvenience. Kind Regards, Harlequins Customer Services
Posted 9 years ago
Timothy
Verified Buyer
“Easy order system and good order tracking. Delivery was also very prompt. Thanks guys”
Helpful Report
Posted 9 years ago
Laurence
Verified Buyer
“very good services.....prompt and well packed.”
Helpful Report
Posted 9 years ago
Thank you for your feedback, we really appreciate you taking the time to review and are happy to hear you had a pleasant transaction. Kind regards, Harlequins Online Shop
Posted 9 years ago
Caroline
Verified Buyer
“The ease of the website is brilliant. Checkout is swift, communication is excellent, confirmation immediate. Items despatched and delivered very quickly and packaged appropriately. As ever items of high quality and excellent value for money.”
Helpful Report
Posted 9 years ago
Thank you for your feedback, we really appreciate you taking the time to review and are happy to hear you had a pleasant transaction. Kind regards, Harlequins Online Shop.
Posted 9 years ago
Hilary
Verified Buyer
“Excellent service. Arrived within 2 days.”
Helpful Report
Posted 9 years ago
Thank you for your feedback, we really appreciate you taking the time to review and are happy to hear you had a pleasant transaction. Kind regards, Harlequins Online Shop.
Posted 9 years ago
Bernadette
Verified Buyer
“The service i received was brilliant. Received my items within 48 hrs of placing order. Was kept informed regarding my order, by updated emails. Would definitely use site again”
Helpful Report
Posted 9 years ago
Thank you for your feedback, we really appreciate you taking the time to review and are happy to hear you had a pleasant transaction. Kind regards, Harlequins Online Shop.
Posted 9 years ago
Michael
Verified Buyer
“Received shirt today, 4 days after ordering. Love it. Looks good and feels great. Looking forward to the new season !!”
Helpful Report
Posted 9 years ago
Thank you for your feedback, we really appreciate you taking the time to review and are happy to hear you had a pleasant transaction. Kind regards, Harlequins Online Shop.
Posted 9 years ago
Anna
Verified Buyer
“Fantastic quick service and a personal touch thrown in, thank you.”
Helpful Report
Posted 9 years ago
Thank you for your feedback, we really appreciate you taking the time to review and are happy to hear you had a pleasant transaction. Kind regards, Harlequins Online Shop.
Posted 9 years ago
Erica
Verified Buyer
“Order was quickly confirmed and dispatched, arrived really quickly!! Great service! Thank you! :)”
Helpful Report
Posted 9 years ago
Thank you for your feedback, we really appreciate you taking the time to review and are happy to hear you had a pleasant transaction. Kind regards, Harlequins Online Shop.
Posted 9 years ago
Ruben
Verified Buyer
“We had problems getting one of the items we had ordered ( manufacturing issues). We were informed, updated and in the end given an alternative. All of our order has now been delivered and we are very happy with the quality and sizing. I wish more web sites/customer services were so customer orientated and understanding. We will be purchasing again.”
Helpful Report
Posted 9 years ago
Thank you for your feedback, we really appreciate you taking the time to review and are happy to hear you had a pleasant transaction. Kind regards, Harlequins Online Shop.
Posted 9 years ago
DAVINDER
Verified Buyer
“very fast and efficient service and helpful staff.”
Helpful Report
Posted 9 years ago
Thank you for your feedback, we really appreciate you taking the time to review and are happy to hear you had a pleasant transaction. Kind regards, Harlequins Online Shop
Posted 9 years ago
Kevan
Verified Buyer
“This is the first time that I have placed an order with the Harlequins shop. One of the items on special offer was out of stock but this was explained to me. The communication was excellent. The other item, a jersey polo was exactly as described, great quality, correct size and well packed. So top marks from me and I will certainly use the shop again. Highly recommended. Thank You. Kevan H.”
Helpful Report
Posted 9 years ago
Thank you for your feedback, we really appreciate you taking the time to review and are happy to hear you had a pleasant transaction. Kind regards, Harlequins Online Shop
Posted 9 years ago
Margaret
Verified Buyer
“Order was received 2 days after placing order which was very good. Pleased with the quality and size. Exactly as expected.”
Helpful Report
Posted 9 years ago
Thank you for your feedback, we really appreciate you taking the time to review and are happy to hear you had a pleasant transaction. Kind regards, Harlequins Online Shop
Posted 9 years ago
David
Verified Buyer
“excellent service throughout the transaction”
Helpful Report
Posted 9 years ago
Thank you for your feedback, we really appreciate you taking the time to review and will take on board your comments and will look into this apologies for the inconvenience. Kind Regards, Harlequins Online Shop
Posted 9 years ago
Kellie
Verified Buyer
“Brilliant service from the Harlequins online team. I ordered a team polo shirts and emailed to ask if it could be delivered to an alternative address. No hassle involved and rapid dispatch :-)”
Helpful Report
Posted 9 years ago
Thank you for your feedback, we really appreciate you taking the time to review and will take on board your comments and will look into this apologies for the inconvenience. Kind Regards, Harlequins Online Shop
Posted 9 years ago
Jade
Verified Buyer
“Jumper arrived in the post very quickly. Good fit, as a size 10/12 the medium was just right.”
Helpful Report
Posted 9 years ago
Thank you for your feedback, we really appreciate you taking the time to review and will take on board your comments and will look into this apologies for the inconvenience. Kind Regards, Harlequins Online Shop
Posted 9 years ago
Tony
Verified Buyer
“This is my purchase from Harleyquins and I am very pleased I have just become a member of the quins and looking forward to goingto my first match will use this site again”
Helpful Report
Posted 9 years ago
Thank you for your feedback, we really appreciate you taking the time to review and will take on board your comments and will look into this apologies for the inconvenience. Kind Regards, Harlequins Online Shop
Posted 9 years ago
Nick
Verified Buyer
“Great service.Great good. Dont understand why you dont give military discount online or over phone for shop -when you give it for season ticket holders??????”
Helpful Report
Posted 9 years ago
Thank you for your feedback, we really appreciate you taking the time to review and will take on board your comments and will look into this. Apologies for the inconvenience. Kind Regards, Harlequins Online Shop
Posted 9 years ago
Julia
Verified Buyer
“Great quality cufflinks my 16 yr old v pleased with them.”
Helpful Report
Posted 9 years ago
Thank you for taking the time to review. We are really pleased to hear you had a pleasant transaction, and will be sure to pass your comments on. We really appreciate you taking the time to give your positive feedback. Kind regards
Posted 9 years ago
Joseph
Verified Buyer
“Fast processing and quick delivery”
Helpful Report
Posted 9 years ago
Thank you for taking the time to review. We are really pleased to hear you had a pleasant transaction, and will be sure to pass your comments on. We really appreciate you taking the time to give your positive feedback. Kind regards
Posted 9 years ago
Harlequins Online Store is rated 4.4 based on 318 reviews
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