healthPiper Reviews

5.0 Rating 293 Reviews
100 %
of reviewers recommend healthPiper
Read healthPiper Reviews

About healthPiper:

The healthPiper system provides the patient simplicity, control and respect, while at the same time making the advice and guidance of your clinician as instantly and effortlessly available as possible. We did it by carefully harnessing mobile technology to turn an aggravating experience into a satisfying one. Using healthPiper, you sign up, meet with your clinician via video chat, agree on a treatment, and have your medication shipped to your door. We track how you are doing via our mobile app, and your clinician is available throughout the day and most weekends to promptly answer questions via instant message, and adjust treatment as needed, collaboratively. Treatment the way it should be. Simple.

Visit Website

Phone:

(310) 208-1744

Email:

support@healthpiper.com

healthPiper 5 star review on 29th July 2022
Danielle
healthPiper 5 star review on 7th May 2021
Tania
healthPiper 5 star review on 30th April 2021
John
healthPiper 5 star review on 26th April 2021
Susie
healthPiper 5 star review on 25th April 2021
Evan
healthPiper 5 star review on 24th April 2021
Kirk
Anonymous
Anonymous  // 01/01/2019
Amazing services, quality care and dedication. I was skeptical at first, but Dr. Freedman has been exceptional! He spent 2 hours assessing me over FaceTime and spent several meetings figuring out my needs, and diagnosis, finding the right medication, to fit my needs. He carefully managed dosages, and was constantly in touch with me., being super careful to monitor for any side effects, always making sure i was cared for. Whenever I had questions, he answered it in a timely fashion.
Helpful Report
Posted 3 years ago
very helpful app and life changing. :) i would recommend, very insightful info from the doctor on how to view/manage my symptoms and medication.
Helpful Report
Posted 3 years ago
Dr Freedman and his staff are beyond amazing! My life has been completely different shortly after I started started treatment with him and words just are not enough to express how extremely efficient and knowledgeable he is. After our first consultation I felt better than I have in years because I felt like he truly listened to my concerns and understood without me having to go into dragging details. I have seen several doctors in the past and he has been the only one to properly diagnoSe and treat my Symptoms. I was in a really dark place for years before I met Dr Freedman and in a matter of weeks I was able to get my life back on track, I was happier and I slowly saw the darkness turn to light again. He has not only saved my life but has given me hope again and for that I am eternally grateful and have recommended him to every and anyone I know who can use his help. I really use to hate doctors visits and his online chat system was absolutely perfect, particular in these days with this current pandemic. If ever prescribed any medication It is dosed properly and there is never a wait time to get my prescription. Thank you Dr Freedman and Emily for your help, your professionalism, and your honest feedback!
Helpful Report
Posted 3 years ago
Words can’t express how grateful I am for this service. They will always get back to you, they never leave you hanging. The initial meeting is extremely thorough, I never once felt rushed. Dr. Really takes his time to understand your psychiatric history , and listens to your own opinions regarding treatment and takes it into consideration, never once felt like I was being forced to take something. I really love this service and recommend it to anyone who wants compassion, reliability, and convenience.
Helpful Report
Posted 3 years ago
Found Dr. Freedman/healthPiper after having kaiser for a few years. I had Anthem/private psychiatrist before that. He started healthpiper which is an inventive way to treat psychiatric disorders. I've been in therapy and had Many MDs since I was a teenager. Had therapists as a child due to life circumstances. Dr. Freedman is the only other doctor I've had in 10 years who was able to help me. He is non-judgmental, kind and for someone who prefers female doctors, I don't care either way with him. I feel safe. As someone who is non-binary and was high functioning in corporate america, he helped me function and find my true passions. He can provide video and phone appointments and is always available. I wish mental health care was like this everywhere. Especially here in California, and the greater US. I often felt like a number or a dollar sign. However, even if I found a good psychiatrist/psychologist it was hard to fit around my work schedule. His model is great for someone like me with complex, life long yet manageable conditions. He has helped me be stable in my career and live a full life. For me, my cats and my husband: thank you healthPiper. It is affordable and while maybe a little more than a co-pay, you have Wraparound care. HealthPiper actually seems to care about me as a person, what my patterns are and help me get the medication I need. Emily his assistant is also lovely, responsive and professional.
Helpful Report
Posted 3 years ago
As a traveling RN, I have found it very difficult to find Doctors that will take on a new patient for treatment of ADHD. Luckily, while working in California, I came across Health Piper. Health Piper is specific to helping those with ADHD and can all be done by video session and following up via text message. The staff are very friendly and Dr. Freedman is a superb psychiatrist! He is very quick to respond, highly knowledgeable and actually listens. The app along with the symptom scanner is an easy, and efficient technological instrument that really allows for fast, and direct healthcare at your fingertips. I can’t say enough great things about HealthPiper! I highly recommend them!
Helpful Report
Posted 3 years ago
I have been Dr Freedman's patient for 5 months and it is the first time that my meds have worked so well. I have been to several psychiatrists over the years, but none of them were able to get my meds right. Dr Freedman was able to adjust doses and meds within the first three months. The last two months have been the best in my life. He is very intelligent, compassionate and thorough. I love the Healthpiper platform. Messaging works almost better than in-person visits because his response time is so fast. Dr. Freedman always gets back to me within one day, and often times within a few hours. I will stay with Dr Freedman as a patient for as long as he is working. He is a pharmacological genius and an overall great doctor. I highly recommend him.
Helpful Report
Posted 3 years ago
Dr. Joshua Freedman is an excellent psychiatrist. He has the highest level training and teaches in the field, which means he is always up to date. He is super responsive. He is professional and confident in his diagnosis. He listens well. He thoroughly explains treatment options. He knows medication options better than any psychiatrist I have met. He knows what works, the likely side effects if any. He is very patient in trying different medication options to find the one or ones that work the best for the individual patient. His response time and that of his team (Emily is great) is remarkable. In my opinion it is difficult to find high level consistent medical help now in the field of psychiatry. I think this is because this important area of practice, especially these days, is not the most profitable for large health care organizations. Also this type of treatment (crucial) is often not deemed important enough to be covered or adequantly covered by most health insurance. Dr. Freedman and his team are a godsend. You can trust them.
Helpful Report
Posted 3 years ago
The convenience and quality of care provided by healthPiper is top notch. Responses to all of my messages have been timely. Dr Freedman has been receptive and flexible throughout our conversations and empowered me to achieve the goals I’ve sought to achieve. All of that without ever having to take time out of my schedule to travel across town (or country) to make it to an appointment. I give healthPiper 5 stars and two thumbs up.
Helpful Report
Posted 3 years ago
Super convenient and great service. I get quick but thoughtful responses and I feel understood and accepted. This has been the most helpful treatment I’ve ever received.
Helpful Report
Posted 3 years ago
Finding healthPiper has been a saving grace for me during my relocation from New York to Los Angeles. It’s also been absolutely necessary for me during this time of Covid-19 quarantine. Despite zero in person contact with Dr. Freedman and his team, I have never felt more taken care of by healthcare providers. They have revolutionized mental healthcare in the medium, the quality, and the speed of their service. If you’ve ever been disappointed with psychiatric services in the past, I highly recommend giving healthPiper a try. They guarantee client satisfaction by only billing you after you have received your service. They notify you prior to charging your card, and they communicate when your prescription has been transmitted to the pharmacy. They are knowledgeable, intelligent, and trustworthy listeners, and I truly enjoy my interactions with the team and am left feeling good and understood thereafter. Thank you Dr. Freedman, Emily, and the rest of the team who make healthPiper possible!
Helpful Report
Posted 3 years ago
Dr. Freedman has been very helpful, and the service his office provides has been some of the best I've ever had. The staff at Healthpiper are very approachable and quick to respond; I've never had to wait longer than an evening to be reached out to after asking something, and the onboarding process was quick and easy. I've also felt like Healthpiper has been a fantastic experience for a first attempt at seeking mental healthcare. The application that pairs with their service makes it simple to refill medications, update your doctor on how things have been going, and keep a good line of communication. I've felt very comfortable talking to Dr. Freedman as well, he checks in every now and then and I've really appreciated his counseling so far. Try these guys out! They really have helped me a ton, and I can't say enough good things about them.
Helpful Report
Posted 3 years ago
HealthPiper has been great for me. It is by far the easiest way to communicate with a doctor, and I always receive responses from Dr. Freedman the same day. It’s the way modern medicine should be! Cannot recommend it enough.
Helpful Report
Posted 3 years ago
I was skeptical at first. In fact I was so skeptical, I think I was a little rude when I first started messaging. I’m so glad I went for it. Using healthPiper is like having a doctor in the family that you can text anytime you think of a question. It’s not just sitting with a therapist for one hour a week and trying to cram it all in. Whenever you have a thought on your mind, you can share it with your doctor. It’s so easy to fit into any schedule, and you always get a response the same day. Receiving medication is a cinch. Dr. Friedman really listened to me and I received great customer service from his front office. There is no risk, if you’re not happy with the service, you don’t pay. I truly think this type of doctor patient relationship is the way of the future.
Helpful Report
Posted 4 years ago
Very Good, This rating doesn't even begin to describe how Dr. Freedman and HealthPiper have affected my life. Aside for the fact you can reach out to him anytime (with just a simple text) his desire to help you find a better quality life is genuine. He listens to your struggles. He cares about your health. He cares about you as an individual and provides therapy tailored to meet your needs. Since being diagnosed with adult ADHD and starting treatment, my outlook on life has changed drastically. I have been able to complete tasks maintain my focus like never before. If you're ready to change your life and finally seek help, I highly recommend Dr. Freedman and HealthPiper to assist you towards achieving these goals.
Helpful Report
Posted 4 years ago
HealthPiper has been excellent. The convenience and service is top notch and professional. Dr. Freedman understands the patient. I would recommend healthPiper to anyone.
Helpful Report
Posted 4 years ago
The convenience and flexibility of HealthPiper’s services through its messaging app is superior to any other psychiatry service I have found or experienced. Working with a psychiatrist to manage medications can be an expensive, and frustrating, nightmare. With HealthPiper, I’m able to send a message to the doctor at any time for no extra charge as needed for my medication management. I can ask as many questions as I like and view our chat history at any time to reference previous medication instructions and timestamps. It’s important to remember that you are ultimately responsible for your own health and no psychiatrist is a mind reader or a magician to your body’s unique chemistry/quirks. Finding the right treatment options can be a frustrating and dangerous process. For a small fraction of the price of other LA psychiatrists, HealthPiper provides a reliable and helpful service that makes my medication management relatively seamless.
Helpful Report
Posted 4 years ago
I have truly enjoyed working with Dr. Freedman. It is the first time I have invested in longer-term mental health care and I wish I would have met him sooner! The healthPiper platform is an outrageously convenient solution for me since I travel so much. I am not expected to go into an office every month. I can simply message Dr. Freedman freely whenever I feel I need to discuss anything that feels off or when everything is going as expected. Onboarding to his service was very simple - there were initial intake questions and follow up video call. We then discussed frames of mind and treatment options. The service is straightforward and convenient and I hope others adopt the paradigm as it seems to provide more of a work-life balance for everyone.
Helpful Report
Posted 4 years ago
healthPiper has, literally, saved my life. Dr. Cheng and Emily respond within minutes of an inquiry and are efficient and trustworthy. Kindness and grace are always a part of our communication. This couldn’t be handled any easier or more smoothly. Bravo to an outstanding performance by this service!
Helpful Report
Posted 4 years ago
I have been struggling with focus and concentration since I was a little girl. Falling asleep in class and lack of motivation. At the age of 39 I realized that I had so many life goals from succeeding in business ventures, getting married, traveling and being a positive influence on YouTube to help millions with my knowledge. for a couple of months I had been messaging health piper. We decided to have a in office appointment to check for ADHD. The staff was super nice. After talking to Dr Freedman I realized my issues that I considered to be holding me back had a solution. He put me on a low dose of adderal that turned my life around. I started making more money and succeeding in my business. I stopped letting people take advantage of me in business and social situations. I cleaned and organized everything (I’m a messy person) my life transformed for the better. The day after my 39th birthday I met Ben is amazing he answered my questions right way. Dr Freedman would even answer my questions at 11pm at night! I’m really not someone that likes to take meds. But sometimes you need to to make a change. I woke up at 39, no husband, no kids, no money, and not loving myself. I had to make a change! By their guidance I know my life will just keep getting better and better! I follow a great diet protocol and also take supplements! The medication is something I don’t need to take everyday if I don’t have to. I’ve noticed I’ve developed better habits with organization and cleaning. Where focus goes energy flows. There is always a solution to what you need to fix in your life.
Helpful Report
Posted 4 years ago
healthPiper is rated 5.0 based on 293 reviews