Custtom Reviews

Name: Custtom
Address: 33 Cavendish Square, London
Rating: 4.85

4.9 Rating 1,302 Reviews

97 %

of reviewers recommend Custtom

Company Reviews

Questions

Metrics

4.9

Based on 1,302 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

+44 (0)2079035418

Email:

service@hellocanvas.co.uk

Location:

33 Cavendish Square
London
W1G 0PW

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Initially the software was frustrating to use but then I gave up on the standard sizes and chose 'custom' and it worked perfectly! Fast service and we're very pleased with the result. Would definitely use them again.”

Helpful Report

Posted 8 years ago

“Print quality was good, Packaging was good, Canvas stretched evenly over the frame with no wrinkles or any noticeable defects. DPD Delivery was a shambles, but that is a review for another company.”

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Posted 8 years ago

“The frame was slightly warped although I managed to rectify this myself with an extra screw. Overall print quality was great though!”

Helpful Report

Posted 8 years ago

Hi Chris, I am sorry to hear your canvas was warped. I see you have been able to "fix" it, but is it hanging nicely now? Please let me know if there is anything I can do. Looking forward to hearing from you, Alexandra Customer Service HelloCanvas

Posted 8 years ago

“Great quality, speedy delivery.”

Helpful Report

Posted 8 years ago

“After a initial problem with delivery getting lost, I spoke to a lady called Chelsea who was very apologetic & re ordered my print which arrived a few days later. The print is a great quality & I can't wait to give it to my brother as a present for Christmas.”

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Posted 8 years ago

“Excellent service”

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Posted 8 years ago

“The score would have been 5 stars if the canvas frame had been a little thinner. Although we knew the frame size before ordering it was a somewhat heavier than we imagined. However the canvas and the finish was first class and the delivery extremely quick.”

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Posted 8 years ago

“I bought the canvas for a wedding present,the happy couple were very pleased with their print, A big Thankyou to Chelsea for her correspondence and helpfulness.”

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Posted 8 years ago

“Order easily completed, rapid delivery and value for money items (discounted).”

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Posted 8 years ago

“There was an issue with the volume of pixels on my photo, The team contacted me quickly and it was soon resolved. My picture arrived two days later. Brilliant communication and service. Mrs CD warwick.”

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Posted 8 years ago

“One of pictures sent was of lower quality then others.. Picture got much more darker and the details from picture just blurred into background which is a shame We were happy with rest of them though”

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Posted 8 years ago

“I like the flexibility and choices available.”

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Posted 8 years ago

“Very good quality speedily delivered - what more do you need?”

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Posted 8 years ago

“I was really pleased with and hope my sister likes”

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Posted 8 years ago

“HD Metal is a great format ( but pricey at the present time )”

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Posted 8 years ago

“V efficient communications. Contacted immediately by phone to discuss options & the proof was done & sent to me in no time. However I asked for black sides (the code on the online form wouldn't allow me to order black) and despite being told it wasn't a problem I got white! Delivery was an issue. The day before it arrived I was told to expect it the following morning so took the time off work (as the delivery company don't work weekends) & when, on the day I got the actual delivery window it was between 13.20 -14.20 so ended up having to take the afternoon off too. It did arrive within the allotted time frame though.”

Helpful Report

Posted 8 years ago

“got my canvas back in good time, hello canvas got in touch with me prior to producing the print to say the quality of my raw image would only allow a certain size, I thought that was very good of them, will use them again without hesitation.”

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Posted 8 years ago

“Beautiful picture !! I will have more printed Very happy”

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Posted 8 years ago

“Good quality prints at reasonable price”

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Posted 8 years ago

“Super easy site and fast delivery. Lovely item and more than happy to use this company again.”

Helpful Report

Posted 8 years ago

Custtom is rated 4.9 based on 1,302 reviews