Hello Mood Reviews

Name: Hello Mood
Address: 30 n Gould st, Sheridan, Wyoming
Rating: 4.03

4.0 Rating 476 Reviews

75 %

of reviewers recommend Hello Mood

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Phone:

6043603105

Email:

jake@hellomood.co

Location:

30 n Gould st,
Sheridan
Wyoming
82801

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good products, but Hello Mood recently changed to using Better Trucks for shipping and it’s ruined the perception service and delivery expectations. Shipping is 3x-4x as long as it was previously. Better Trucks doesn’t have modern interline travel tracking, nor projections and estimates, only check ins on arrival per major stop. If the shipping isn’t firmed up, I won’t be able to make another order.”

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Posted 8 months ago

“The product purchased has been in Houston for 3 days & still no delivery. Aggravated to say the least. NEVER AGAIN.”

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Posted 8 months ago

“Ordered on 5.31 received 6.4.. smelled very potent when I open the box. I light, got it started, took one really good puff & put out. Haven't done this in a long time. That was enough. I bought energy and a sleep one. Finished my gardening, actually over did it. I have not felt like doing anything in a long time. Pulls me off the couch. I have RA, DDD, & anxiety, fibromyalgia. I only take 1 med for RA , 1 for fibro, chronic fatigue & anxiety. I take 2 Tylenol-650s 3 xs a day. I still hurt. I am mellow for sleeping I bought sleepytime for my bed time. It says 1 dropper .50. I took 1/2. Takes a bit to start working. But I do feel relaxed. It did not taste real good. Smelled like berry's & thc. Kinda stung my throat a little. We will see what tomorrow brings. God Bless.”

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Posted 8 months ago

“They changed shipping companies, and now still no delivery after double the usual time (3-4 days). AND, you can't even track your order, it shows OK to Chicago only, then nothing more until it's delivered.....useless tracking. I've ordered 8 times and been happy with the product, but this new delivery system is going to be the kiss of death for that company. I think they still advertise 3-4 days shipping still, they new to update to say a few weeks. I feel cheated.”

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Posted 8 months ago

“I'm not sure what's going on with them, but their shipping process is HORRIBLE! First they claim that they "ship" within 24 hours.... not true. A label is created within 24 hours then USPS waits for the actual product to be processed. Then it's nearly impossible to track the package. Products are decent but not really worth the aggravation.”

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Posted 8 months ago

“Mood has changed shipping companies so no way to track my order. The fact that my order is shipped from OKC to Chicago is not good or smart. I have waited longer than usual and still don't have my order. And with no way to track I don't know when to expect my order. Won't be ordering from this company anymore. 😒”

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Posted 8 months ago

“The customer should have the choice between USPS or BTS. Since the new shipping was not disclosed until my 4th call to the company on my tracking number. The fact it ships from OKC to Chicago hub is ridiculous to get to TX. The product is good. I won't be ordering again. Bye bye bye.”

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Posted 8 months ago

“Product is fine. It's the switch from USPS to better trucks that really sucks. Better trucks has had my package for a week at their hub and it hasn't moved an inch. With USPS, I would've gotten it within a few days. I've emailed BT in hopes of getting things moving but it's looking grim. Here's hoping enough people complain that they switch back. Otherwise only people in Chicago will get their orders fulfilled it seems.”

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Posted 8 months ago

“Got a coupon in the mail. I decided to try it. Put my order in a week ago. Tried to chat to see where it was. They told me it shipped through some better trucks company. I reached out to the shipping company. They told me they had a label created but no product. Talked again to better mood. Was told it definitely shipped and a refund could not be done. .then surprise after they talked to their manager my product has not shipped. They told me I could get a refund if I refused the package. Scam of a company”

Helpful Report

Posted 8 months ago

“I am really unsure of the risks. I ordered a test Gram of dark rainbow flower. I received it within 3 days. The shipping was fast and was delivered to my door without the need for a signature. I have not smoked or ingested thc in 8 years. I am only now doing so because of the legalization and for my anxiety, insomnia, depression and appetite. I rolled raw and used a hemp wick to insure pureness. I took 2 hits and put it out. Once it started to hit me i started feeling really ill and anxious. My heart was racing non stop. I was coherent but madly uncomfortable. I tried sleeping it off but it kept me awake. There was no comfort in laying down. Doing anything lost interest (watching tv, playing video games, youtube, ect) So i buckled in and was maybe up for 2 hours feeling the exact same. My stomach got upset and i finally fell asleep. I woke up and since then I feel airy minded and anxious. (it has been 2 days) I am starting to feel those awful side effects go away. Once I am fully optimal I am going to just have to go to the dispensary. The regular thc gummies i had after that had the exact feeling i was used to 8 years ago. Im not sure if they put something in the strain or if it was just bad or what. Just be and careful start small If I had blew through an entire J on one sitting maybe I would have needed a hospital. On the other hand the buds smelled exactly like real bud and smelled extremely potent. Something I was proud to have. But if it will make people sick i do not want it.”

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Posted 8 months ago

“Dark rainbow it’s so far the top best for us Ty”

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Posted 8 months ago

“1st time ordering great, 2nd time count was lower, quality and smell not the same as the 1st. in addition my 3rd order was short change only got part of the order. I called, the line, kept saying 2 minutes but 1/2 hour later got someone. person stated "sorry your order wasn't completed", will send the missing portion but no email to confirm conversation. No email was sent again after the 2nd call. called again one week later to find out the person who I spoke with did not follow through so I wasn't getting what I paid for. called again the woman said " we are short staff", but she will make sure both to call and send email. Well no email again, no call, no following through and there was no refund being offered. This place needs to be inspected and reported to Authorities' if this continues. No one should lose money nor the quality of purchase. they claim to be working within the legal system of approval. it's appears people are being cheated on delivery, quality and services. if they are looking to server so many different states you should have the staff to meet that daman. if they don't correct and improve services they will be held accountable eventually. just posting here is an act of servers to this outfit to get it right! however if it's not corrected and improved and continues poor services it won't be long before this place be reported to the proper authorities. everyone should be a winner if things are being done on the Up & Up!!”

Helpful Report

Posted 8 months ago

“I’ve been ordering from these guys for a while now . The quality of some of the stuff I’ve been ordering completely changed to absolute garbage. When I called they just don’t seem to care”

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Posted 8 months ago

“Took 4 days to get to me. Ordered 3 flowers each one was as equivalent to what I get on the streets to be honest.price can't beat. Buy small quantity see for urself like I did.”

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Posted 8 months ago

“Got a flyer from this company was about to try thankful I read reviews you definitely won’t be getting a dime from me looks like this company is nothing but frauds and stealing peoples money I wish nothing but karma to you guys you do people dirt karma will take care of you have a blessed day and don’t send me anything else✌️✌️”

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Posted 8 months ago

“Hi, Thanks to all the reviewers, I was about to order from this place and I was quickly deterred by the bad experiences y’all had. I’d rather go to my regular dispensary.”

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Posted 8 months ago

“I ordered from your company using a card that I received in the mail. I never set up an account or anything now I’ve been charged again automatic shipping and charged for something that I’m not happy with and I never authorized further shipments. This is bad business all I did was made a phone call and purchased one order all of a sudden, you’re shipping automatic without my authorization don’t like it”

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Posted 8 months ago

“Got a flier in the mail and read the reviews. I tore that thing up, y'all shady and not giving any money to you.”

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Posted 8 months ago

“The product is mediocre at best and service is horrendous. No value in this biz”

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Posted 8 months ago

“TAKES WAY TOO LONG TO GET AFTER IT'S SHIPPED!! USE SOMETHING BETTER THAN USPS! IT'S BEEN A WEEK AND I GET OTHER THINGS DIRECTLY FROM CHINA ALL THE TIME THAT TAKE 9 DAYS EACH TIME!!”

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Posted 8 months ago

Hello Mood is rated 4.0 based on 476 reviews