“They changed shipping companies, and now still no delivery after double the usual time (3-4 days). AND, you can't even track your order, it shows OK to Chicago only, then nothing more until it's delivered.....useless tracking. I've ordered 8 times and been happy with the product, but this new delivery system is going to be the kiss of death for that company. I think they still advertise 3-4 days shipping still, they new to update to say a few weeks. I feel cheated.”
“I'm not sure what's going on with them, but their shipping process is HORRIBLE! First they claim that they "ship" within 24 hours.... not true. A label is created within 24 hours then USPS waits for the actual product to be processed. Then it's nearly impossible to track the package. Products are decent but not really worth the aggravation.”
“Mood has changed shipping companies so no way to track my order. The fact that my order is shipped from OKC to Chicago is not good or smart. I have waited longer than usual and still don't have my order. And with no way to track I don't know when to expect my order. Won't be ordering from this company anymore. 😒”
“Product is fine. It's the switch from USPS to better trucks that really sucks. Better trucks has had my package for a week at their hub and it hasn't moved an inch. With USPS, I would've gotten it within a few days. I've emailed BT in hopes of getting things moving but it's looking grim. Here's hoping enough people complain that they switch back. Otherwise only people in Chicago will get their orders fulfilled it seems.”
“Got a coupon in the mail. I decided to try it. Put my order in a week ago. Tried to chat to see where it was. They told me it shipped through some better trucks company. I reached out to the shipping company. They told me they had a label created but no product. Talked again to better mood. Was told it definitely shipped and a refund could not be done. .then surprise after they talked to their manager my product has not shipped. They told me I could get a refund if I refused the package. Scam of a company”
“1st time ordering great, 2nd time count was lower, quality and smell not the same as the 1st. in addition my 3rd order was short change only got part of the order. I called, the line, kept saying 2 minutes but 1/2 hour later got someone. person stated "sorry your order wasn't completed", will send the missing portion but no email to confirm conversation. No email was sent again after the 2nd call. called again one week later to find out the person who I spoke with did not follow through so I wasn't getting what I paid for. called again the woman said " we are short staff", but she will make sure both to call and send email. Well no email again, no call, no following through and there was no refund being offered. This place needs to be inspected and reported to Authorities' if this continues. No one should lose money nor the quality of purchase. they claim to be working within the legal system of approval. it's appears people are being cheated on delivery, quality and services. if they are looking to server so many different states you should have the staff to meet that daman. if they don't correct and improve services they will be held accountable eventually. just posting here is an act of servers to this outfit to get it right! however if it's not corrected and improved and continues poor services it won't be long before this place be reported to the proper authorities. everyone should be a winner if things are being done on the Up & Up!!”
“I’ve been ordering from these guys for a while now . The quality of some of the stuff I’ve been ordering completely changed to absolute garbage. When I called they just don’t seem to care”
“Got a flyer from this company was about to try thankful I read reviews you definitely won’t be getting a dime from me looks like this company is nothing but frauds and stealing peoples money I wish nothing but karma to you guys you do people dirt karma will take care of you have a blessed day and don’t send me anything else✌️✌️”
“Hi,
Thanks to all the reviewers, I was about to order from this place and I was quickly deterred by the bad experiences y’all had. I’d rather go to my regular dispensary.”
“Sooooo glad that I'm the type of person to read reviews about a company first before a purchase. I don't read the 5 stars because a lot of the times, they're affiliated with the business. I read through pages of reviews. What I gathered from it all is that the customer service is crappy. The product isn't authentic. It's costly. And orders that do go through take forever to be delivered. Do yourself a favor and hit up a dispensary or your local everyday dope boy! 😎 That way you know that you have the real deal. I probably will never order from this place to say the least.”
“I have several friends and family who have THC induced psychosis. They are young adults but now have to rely on other people like a toddler.
This company is a piece of trash targeting people who are hopeless and hurting. And making gummies and cookies that little children will be tempted to eat.
Only Jesus Christ can give you hope and “take the weight off your shoulders”
Jesus said “I have come that they may have life and life more abundant.”
“Come to Me, all you who are weary and burdened, and I will give you rest. Take my yoke upon you and learn from me, for I am gentle and humble in heart, and you will find rest for your souls. For my yoke is easy and my burden is light.””
“My 26 year old son tried this product last week. When he woke up Tuesday morning at 6:30am, he was nauseous and began vomiting non-stop. It is now Saturday evening. He has been to a medical clinic and 2 emergency rooms. He has received multiple Zofran and phenergan shots for the extreme hyperemesis (excessive vomiting) three 1000 liter bags of NS, and a CT of his abdomen. None of the doctors can figure out what's wrong with him. We've gone over everything he had to eat before the vomiting started, but his GF ate the same things he did and she isn't sick. The absolute only difference is he smoked this weed, and none of us did. I don't smoke anyway, but his GF was leary so she refrained. Here we are, five days later, and my son is still deathly ill. I've been reading through the comments trying to see if anyone else got sick. I don't know the exact name of the one he ordered, but I'm fairly confident IT caused all of these problems. Please be careful purchasing things like this. If you MUST use marijuana, get it from a dispensary. My son hasn't eaten OR drank ANYTHING since Monday evening. That's FIVE days and he is still as sick as he was on day 1. Please just be careful!”
“I just received junk mail from these people. I’m not a pothead drug addict. Don’t need to face my day and I’ve no desire to receive any more mail from these peoples people and people that smoke pot and do drugs I think is responsible for the downfall of America thanks for the liberals that approve this with turning into a Third World country of pot, smoking lazy, fat people. If you can’t cope with life, I suggest you get help with drugs, and not the answer.”
“Terrible ordering experience, placed my first order ever through mood with 20% off coupon. Ordered three products, somehow only one product actually got placed. Called them the next day, got booted from hold 15 min in, eventually just chose the call back option. When they did call I was told oh that was a glitch on our end, by the end of the phone call had the rest of the order placed still with 20% off. Okay cool you'd figure that's not that bad, until I get an email 36-48 hours after that phone call saying they didn't have one of the products I wanted "Due to stock issues from overwhelming popularity, we are unable to fulfill..." even though this was their fault. Mind you they did this while already having that order ready to ship without the out of stock product. I tried to use their link provided in the email to talk further about the out of stock product. Guess what? It didn't work, shocker. Call them again explain what has happened, they pull it up and can see everything. So at this point again 2nd order is ready to ship but HAS not shipped, me at this point I'm just done. Even with the 20% off coupon I'm talking about a $410 order just on the second half and I just want my money back for the full second order and I tell them not to even ship it. "oh well you see it may look like it hasn't shipped and oh you know we can't refund it once its in shipping blah blah" When I go to ask about how to delete an account she says oh we can do that over the phone. Told her I'm not trying to do that until I receive my orders. Asked how I would go about doing so from my end, she responded with the fact that it would have to be done from over the phone..... What is this entrapment?”
“They practiced deceit.
They took away the customers control over subscriptions so now, if you order a subscription, you can’t cancel it unless you jump through hoops. They do that in hopes that you will have to order one or two more times which makes them more money. Deceitful.”
“These reviews has been really helpful... I will never buy from here!! Y'all needs to give that one lady her refund asap being that she never received her order!! I'll stick with the legal weed store, that u have to have the weed card.”
“This isn't what you're looking for, if you're looking for cannabis.
This looks and smells like cannabis, but it smokes (and the smoke tastes like) an herbal type smoking blend, and it gets you buzzed like if you sniffed the farts of an angel that smoked real cannabis. (That is, a soupçon of real cannabis, just the suggestion, like culinary foam on a high-end plate)
Myself, I could *absolutely* see a use for this product in controlling nausea in a pinch. Otherwise, I don't plan to order again.
Something I also didn't like was that it appeared to *interfere* with my ability to actually get an effect from my regular flower. Not durably, it was just transient for a short time after trying this new product, but it was irritating.”
