Uber Support Reviews

1.1 Rating 640 Reviews
C-
Happiness Grade

Uber Support have a Customer Happiness Grade of C-. Customers are happy with their prices, delivery and customer service but are unhappy with their refunds.

B-

Price - Average

68.00%
Industry Average
I'm very disappointed with the service, always showing a price when you order your car, then when you get charged, it charged you between 1 to 3 dollars up.
- Anonymous
C

Delivery - Average

62.71%
Industry Average
Uber usually with their Chat option offers great custmer aervice refunding my lost delivery and giving me a credit to compensate for the time lost waiting so yeah I prefer them over Door Dash. I pay a little more but at least my food isnt opened or missing .
- Michellr
F

Refunds - Difficult

32.63%
Industry Average
Placed an order which the crackhead they assigned to it never picked up and they still refused to refund the order.
- Anonymous
and if anything went wrong w my order they would not refund me money.
- Anonymous
Uber stole my money with unauthorized charges and their support refused to refund me because "I had already received a refund before"
- Carl Shearan
70.32%
Industry Average
I'm very disappointed with the service, always showing a price when you order your car, then when you get charged, it charged you between 1 to 3 dollars up.
- Anonymous
Then when I contacted customer service support, Instead of speaking to a human I get online chats and was taken to a whole other site.
- Customer
Uber customer care 📞8590246257 call now. Ola helpline number 8590246257 call now 24*7 available service. My good experience in uber cabs. One time I booked a cab in uber. Some i reason I cancel my plan. Then I call ola helpline they refunded my money within 5minutes.0% fine. Such a good company uber.
- Vijay kumar