Hen Party Superstore Reviews

Name: Hen Party Superstore
Rating: 4.45

4.5 Rating 3,490 Reviews

87 %

of reviewers recommend Hen Party Superstore

4.5

Based on 3,490 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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Hen Party Superstore 5 star review on 3rd February 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought 2 Stag Tees, will be buying 9 more, excellent quality and print, fast delivery too. Also i made an error on my order, called them and a refund was processed for the mistake very quickly. Super customer Service!"”

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Posted 2 years ago

“Great choice of products, order arrived quickly and the stuff looks great. Would order again. Only thing I didn't like was how many items showed on the website as out of stock. Would be good to have an option to only show in stock items.”

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Posted 2 years ago

“Super helpful staff and fantastic products. Highly recommended”

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Posted 2 years ago

“Found Hen Party Superstore online by chance, found a few personalised items and ordered them. Really delighted with the prompt service and delivery, amazing quality of personalised wine labels and chocolates”

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Posted 2 years ago

“Good service good products. Would use again”

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Posted 2 years ago

“Fabulous service love the wine labels for my friends hen party, large ones plus smaller ones for goody bad wine bottles”

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Posted 2 years ago

“Very happy with the products”

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Posted 2 years ago

“I phoned on the afternoon I made my purchase at 16:40 because I’d made an order with Royal Mail Tracked 24 but realised I’d not seen the time and probably wouldn’t get it in time for Saturday when my party is as I hadn’t ordered before 4pm The girl I spoke to was really nice and said she’d have a word with the dispatch team to try and get it out same day so I’d receive it in time I’ve received notification about 20 mins later from Royal Mail saying it will arrive the following afternoon and it did. I just wanted to write a little note to say thank you very much and what wonderful customer service”

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Posted 2 years ago

“There was a misunderstanding with my order, after speaking with a team member they was able to rectify the situation promptly. Would recommend to others. Thank you for efficient customer service.”

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Posted 2 years ago

“The items were great and exactly what we wanted. There was one small issue but the customer service team were brilliant and rectified this quickly, while being very friendly and polite.”

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Posted 2 years ago

“Super fast and great items!”

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Posted 2 years ago

“I received excellent customer care after the colour/size polo shirt I ordered was out of stock and was needed for an imminent stag do abroad. After a few emails the staff managed to get a new item printed and delivered for the very next day. Great service and top quality item!”

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Posted 2 years ago

“Another great buy from order to arrival great service thank you 😊”

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Posted 2 years ago

“Great selection and arrived the next day”

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Posted 2 years ago

“Very good selection and fast delivery”

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Posted 2 years ago

“Ordered bubbles and personalised stickers for my daughter’s Hen Do. Really pleased with the products and very quick delivery too. Helped make the day special! Thank you x”