Hermès Reviews

1.6 Rating 228 Reviews

13 %

of reviewers recommend Hermès

1.6

Based on 228 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 27%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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Does Hermès deliver on time?

(3 weeks ago)

Greater than 27% of reviewers feedback is Hermès normally delivers on time.

(3 weeks ago)

76.92%

Industry Average