Hermès Reviews

1.5 Rating 195 Reviews

12 %

of reviewers recommend Hermès

1.5

Based on 195 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 30%
Accurate And Undamaged Orders	Greater than 66%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Hermès deliver? How long does Hermès take to deliver? Does Hermès deliver on time? How is accuracy and good condition of items delivered by Hermès?

Returns

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Customer Service

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Does Hermès deliver on time?

(1 month ago)

Greater than 30% of reviewers feedback is Hermès normally delivers on time.

(1 month ago)

45.45%

Industry Average

“ Good delivery to me in my area but not to a relative in University in Sheffield so I would say it is patchy ”

- Sheila Bersin