Hifi-Tower Reviews

Name: Hifi-Tower
Rating: 1.83

1.8 Rating 40 Reviews

20 %

of reviewers recommend Hifi-Tower

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1.8

Based on 40 reviews


Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone, Email, Live Chat

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Hifi-Tower 1 star review on 4th October 2020

Liam Crotty

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent company bought a portable CD player with Bluetooth and from ordering to delivery very impressed with the overall service and product ⭐️⭐️⭐️⭐️⭐️”

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Posted 3 years ago

“I ordered an electric fire- I misunderstood the measurements so I emailed to ask for a refund. The item arrived to me. Hifi-Tower arranged collection and after a couple of weeks I got my refund. No complaints and that is for the good service.”

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Posted 3 years ago

“Purchased 49.99 record player from this company...hi fi is great for my vinyl use...and distribution company is very professional...packed very securely and tracked source to destination...highly recommended.”

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Posted 3 years ago

“No complaints I am sharing my review because after i purchased my product I then read some serious bad reviews that made me nervous. I ordered a Sub-woofer. The order/shipping was as you would expect. I'm happy with the product, packaging, quality communication and price.Also free shipping. No complaints. I will shop here again.”

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Posted 4 years ago

“I have purchased from them previously a blender it has been very reliable and powerful. Tonight I purchased an extreme Pro nutri blender as a present for a member of my family. They gave me a great discount so happy and it comes with an extended warranty how fab 3 years cover.”

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Posted 6 years ago

“Good product”

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Posted 6 years ago

“dose a very good job so easy to use”

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Posted 6 years ago

“I ordered 2 items from this company, both arrived fairly quickly. Well packaged and no damage.. there was tracking information for 1 Crosstrainer and good instructions on assembly... The Lat pulldown machine had no tracking whatsoever and no instructions on assembly... quality of the equipment is fairly good considering the price... I have read a lot of bad reviews but I honestly had an ok enough experience buying from Hi Fi Tower.....”

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Posted 1 year ago

“Product a little bit different from description”

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Posted 6 years ago

“Incorrect item delivered after 10 days It is a huge heavy box - customer service advised I need to carry this huge heavy box to post office to return it. Then when they get it back they will send my actual order to me.”

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Posted 5 months ago

“I couldnt put minus stars. Jokes are supposed to be funny Mr. Singh, although he is a clown. Item never arrived, ignoring my emails, they had my money and my item, i had to pester Mr. Singh for any contact. AVOID THIS COMPANY. RIP OFF If you dont hound them, they will not contact you, they are a joke both in Germany and in the UK. Whomever works for them is either in on it or just plain nasty AVOID.”

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Posted 7 months ago

“Purchase returned under warranty in March '23 with understanding that exchange ir refund would be complete within 7 -10 days as per their message. No refund received at point of writing this review in late August '23 and my messages are receiving no response whatsoever. Previously messages receiving 'copy & paste' responses that said little and lacked any sincerity. At this stage it seems that either theft, deception or possibly fraud are reasonable descriptions of how this business operates. Avoid at all costs!”

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Posted 8 months ago

“Customer service is nonexistent, don’t answer emails or the phone”

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Posted 1 year ago

“DON'T BUY ANYTHING FOR THIS SCAM COMPANY NO PRODUCT NO MONEY 😡😡”

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Posted 1 year ago

“No product no money since 2 month”

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Posted 1 year ago

“Do not use hifi-tower people. it's a scam. You will not receive anything. After many times in contact we realized they specialize in giving you the run around making you think your product is en route but it is not. No confirmation email will be sent after your purchase, luckily I paid with PayPal so I will be reporting to them. Start away from hifi-tower people”

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Posted 2 years ago

“The item did not turn up. Over a month of waiting with no correspondence from company. Requested a refund which was promised but that too has not shown up ! Would not recommend this company.”

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Posted 2 years ago

“Just don’t buy here zero customer service told me I didn’t have to pay £46.33 import duty on a £150 item but UPS WOULD DELIVER WITHOUT THE PAYMENT!!!! Absolute disgrace couldn’t tell me how to get the item without paying the extra £46.Asked to cancel they said just refuse delivery well that would work if UPS would but without the £46.33 they wouldn’t deliver just going round in circles. Diabolical company.”

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Posted 2 years ago

“Tracking not working, Item lost,unable to get a reply.......”

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Posted 2 years ago

“Parcel arrived right out of the blue and not inline with the tracking only to find it was damaged, contacted seller who agreed a partial refund and now they won't pay it as there is an open paypal case which I was advised by paypal to leave open until they paid, So a stand off has arisen and I am just waiting for paypal to find in my favour. And I thought the Germans were efficient?”

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Posted 2 years ago

Hifi-Tower is rated 1.8 based on 40 reviews