“Ripped me off. Been 3 months and still nothing. Have requested a refund but they send the same generic reply that the order will arrive soon and that Covid is causing delays. Have ordered from 3 other European seed banks since I ordered from them and all were delivered in less than 3 weeks. Also all emailed a tracking reference which this company refuses to do. Save your money and shop elsewhere!”
“Never received my order, been over 3 months. Continuous e-mails back and forth with no whereabouts of my order or a refund. Do not use this company especially if you're having shipped to the United States. There was never a delivery, worst customer service ever, no returns or refunds from my experience. You get nothing for your money essentially.”
“Been waiting and waiting and waiting. Had to reorder from a state-side company (which I received 5 days later btw). Had multiple interactions with their customer service with the same answer - Just wait, Covid-19 is making it take longer. Welp, nothing and no help from customer service. Just sent me back to their website and told me to read the terms and conditions. Guess I just lost $100. DON'T WASTE YOUR MONEY LIKE I DID.”
“Scam Alert! I would give a 0 star of I could . Ordered March 10th . Never received product . They refused refund .they claim they will send a replacement. It will never arrive. They claim they guarantee their product . Do not believe them . You will not get your product . Stay far away unless you like throwing money down the drain.”
“Got ripped off. 2 months and no seeds. Supposedly they shipped again but no tracking data and the email replies I get are generic bs replies. Save your money and buy elsewhere. Requested a refund but never got that either.”
“So far one star. Ordered seeds April 30, 2020 and have not received. I see others that said they got their seeds in three day. The charge on my card was to something that said Jumbo Shorts. Not feeling any warm fuzzies here. When I contacted them, they do not provide tracking numbers, and could not provide any estimate of arrival other that things delayed by Corona virus.”
