Hobby Lobby have a Customer Happiness Grade of B-. Customers love their prices but are unhappy with their customer service.
“
I love this store. I've found cute home decorations for a fair price.
”
- Anonymous
“
There was no refund and I don’t think the customer service was very good in this case either.
”
- Sharon
“
Very poor customer service.
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- susan m paquette
“
The cashier I HAD WAS So RUDE... SUCH BAD CUSTOMER SERVICE.. Definitely needs to be retrained ..
”
- ""
“
Placed order online. They did not use my complete address and order was returned. ( not my first order) Said order is lost ON ITS WAY BACK TO THEM. They want ME to track it. They have my money, I have nothing. Customer service my rear end. BBB report coming.
”
- Anonymous