Hobby Lobby Reviews

2.0 Rating 342 Reviews
B-
Happiness Grade

Hobby Lobby have a Customer Happiness Grade of B-. Customers love their prices but are unhappy with their customer service.

A

Price - Excellent

90.00%
Industry Average
I love this store. I've found cute home decorations for a fair price.
- Anonymous
B-

Refunds - Average

66.67%
Industry Average
There was no refund and I don’t think the customer service was very good in this case either.
- Sharon
D
50.00%
Industry Average
Very poor customer service.
- susan m paquette
The cashier I HAD WAS So RUDE... SUCH BAD CUSTOMER SERVICE.. Definitely needs to be retrained ..
- ""
Placed order online. They did not use my complete address and order was returned. ( not my first order) Said order is lost ON ITS WAY BACK TO THEM. They want ME to track it. They have my money, I have nothing. Customer service my rear end. BBB report coming.
- Anonymous