Hobby Lobby Reviews

“ I love this store. I've found cute home decorations for a fair price. ”

“ And today I stood in line waiting to make a return only to find out after 5 minutes that returns in lane 1 only. ”

“ I ordered two shelves only for them both to be damaged when they arrived. And the company does not allow exchanges or returns in store for damaged items. And the process for returning online is a serious pain. ”

“ I purchased a sewing machine less than a month from there. It was not working properly. They said they don't accept returns unless they are unopened and unused. How in the hell are you gonna know something is broke if you don't open it. I will never by anything from Hobby Lobby again. I have given Hobby Lobby a lot of business and money........Never Again. I'd rather pay more. ”

“ I ended up calling the manager, telling him what happened and he had me come back so he could refund me for the item. ”

“ My daughter was so angry about it, she almost took her $51 yarn purchase back for a refund. ”

“ Ordered models online and received the wrong models, contacted them and was told I didn’t read the small print and that they can change models at will. Nothing was offered no help, no refund no exchange. Stay away from these devils ”

“ That kind of customer service is just wonderful and why I love shopping this store. ”

“ SHEILA at your FAIR LAKES STORE This employee at your store should be commended on her outstanding customer service Called store to check on laminating paper and Sheila went above and beyond to give me the answer Truly made my day TEN STARS FOR SHEILA ”

“ I prefer Hobby Lobby for crafts. I make a lot of cards. I find that they carry items like steps dies and just more to choice from Always find more choice even card stock has more of a choice. I live in Connecticut . I guess it depends on what you want. The service has always been good workers helpful. ”