Hobo Jack Reviews

2.25 Rating 12 Reviews
25 %
of reviewers recommend Hobo Jack

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Anonymous
Anonymous  // 01/01/2019
I ordered 3 items from HoboJack at the end of November. There was an "attempted delivery" on 12/17 but my wife was home and no one came to the house and no delivery attempt notification or card was left. Customer service was nearly non-existent and when they did answer, they were vague, unhelpful, and unwilling to do anything to correct the situation. They then emailed me today saying the items status had updated and I will receive my package in a few days. The USPS website tracking says they are returning the package to the sender. So now I'm here, nearly two months since placing my order with nothing to show and zero help from the business itself. Never ordering from them again.
Posted 5 months ago
6 shirts shrunk after following washing instructions. Email sent twice but ignored.

Awful customer service.
Posted 8 months ago
Everything arrived quickly and looked cool. I had ordered a size up as I hate small t-shirts and I’m glad I did as it was just the right size. However after one wash (on 30degrees) it shrunk so much I could hardly get it on. I’m 5”7 and 72kg and should really have no need to order a large but even though I did I now have a small shirt that stretches like a drum skin across my back! Really hoping for a refund. Just waiting on a response from customer services!
Posted 9 months ago
Very very poor customer service, I order 3 items of clothing with an arrival date of 3 / 4 days with royal mails 48 hour tracked. Turned to 6 days without anything so I contacted the hobo jack Facebook Page to receive a message saying to email them. I emailed them 3 times before I got a response, the email just told me my tracking information... nothing about my items being late or any sort of apology. I then contacted them again explaining it hasn’t arrived as the post has been for today. It has now been a total of 8 days and nothing. The customer service is terrible, they don’t want to know or help. Will be taking this further
Posted 9 months ago
Avoid, they don't stick to shipping/handling times as they do not have stock. Customer service are rude and unapologetic if they bother replying. The fact they have had to hide reviews on Facebook says it all.
Posted 1 year ago
Hobo Jack is rated 2.25 based on 12 reviews