“The end result of my case was a good one. However, communication with the firm was not good. The case was closed twice ( I was eventually told) without explanation or notification. The final letter informing us of the outcome did not have a stamp so I had to pay £2 to retrieve it from the post office. The letter referred to another person - I assume the previous client that the same letter had been written to. Whenever anything was sent for me to return, the letter would say there was a prepaid envelope included - there never was. However, the outcome of the case was good and the barrister who represented us was also good.”
“Both my husband and I were in the same car my husband got his claim settled three months ago and I haven't got mine.
I will advice if possible couple claim are dealt within same month as it does create conflict in their relationship .
Thanks”
“I felt you handled my case slowly and I feel you took a large portion of my compensation which I found to be harsh. Other legal. Teams do 100pasent of the compensation to the client so if you are asking me would i recommend you to others the awnser would be no I would not.
Yours Mrs susan Sullivan”
Dear Mrs Sullivan, thank you for your feedback. We're obviously disappointed that you were not entirely happy with our service and your comments have been passed to the solicitor who handled your case. Hodge Jones & Allen offers various funding arrangements dependent on the nature of the case and all deductions are agreed at the beginning of the case. The time it takes to settle a case will vary dependent on the complexity of the matter.
