Holiday Autos Reviews

1.1 Rating 526 Reviews

1 %

of reviewers recommend Holiday Autos

Company Reviews

Questions

Metrics

1.1

Based on 526 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 5%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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Phone:

0871 472 5229

Location:

Victoria Gate Chobham Road Woking
Surrey
GU21 6JD

How do I contact Holiday Autos?

Helpful Report

(1 week ago)

You can contact Holiday Autos by Email, Telephone and Live Chat.

Helpful Report

(1 week ago)

55.56%

Industry Average

“ Every other car hire desk was running smoothly and quickly, this was a total embarrassment to all concerned and I highly doubt many on that day will ever use the services again. ”

- Sean

“ If i could it no stars i would. I booked a car and after arriving at Lanzarote airport i was told the car is not available and no replacement was offered. Trying to get hold of Holiday Autos is impossible there customer service is shocking, i've no idea of how to get a refund-shocking service, they take your money and run ”

- grant scheffer

“ I am writing to express my extreme disappointment and frustration with the service I received from HDY Car/Holiday Car/Essence. ”

- SKM

Holiday Autos Reviews

Customer Service - Average