Holiday Gems Reviews

Name: Holiday Gems
Address: Unit 14, Telford Court,, Chestergates Business Park, Dunkirk, Chester, Cheshire West and Chester
Rating: 4.61

4.6 Rating 2,790 Reviews

91 %

of reviewers recommend Holiday Gems

Company Reviews

Questions

Metrics

4.6

Based on 2,790 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Location:

Unit 14, Telford Court,,
Chestergates Business Park, Dunkirk,
Chester
Cheshire West and Chester
CH1 6LT

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Holiday Gems 5 star review on 6th November 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service”

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Posted 2 years ago

“Sameer was very helpful in finding the perfect holiday for us and made the whole booking experience smooth, we thank him for his patience and professionalism.”

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Posted 2 years ago

“Polite, Fast and efficient”

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Posted 2 years ago

“I found it easy to book and like the fact that it included everything (flights, hotel, transfers, luggage & seats on the plane). Also even the call from the lady from the centre to confirm was very helpful and friendly. Overall l had a very pleasant booking and am now looking forward to my holiday. Thank you.”

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Posted 2 years ago

“I have been dealing with Nathan regarding my booked trip. He was so helpful and professional! You should be proud to have such employee in your team! Kind Regards Jurgita”

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Posted 2 years ago

“Easy way to make arrangements for a holiday. Would be even easier while AI powered.”

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Posted 2 years ago

“Got a real bargain. Thanks Nathan we had a lovely week 😊.”

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Posted 2 years ago

“Holiday Gems have been great as usual 4th time of using them . Great prices ,polite and quick. Nathan was great polite and checked everything. Thank you alan & Angela”

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Posted 2 years ago

“Great company no problems booking. great help from Stuart very knowledgeable”

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Posted 2 years ago

“Martin contacted me promptly after I booked on line. He was very helpful and made sure the booking details were all correct.”

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Posted 2 years ago

“Nathan was lovely, very friendly and helpful, nothing was too much trouble for him, he made my booking very enjoyable , would certainly recommend Nathan to my fridnds”

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Posted 2 years ago

“Excellent customer service”

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Posted 2 years ago

“The website was easy to use.”

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Posted 2 years ago

“Martin was very efficient and helpful and sorted our booking very promptly.”

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Posted 2 years ago

“Was having problems with the online booking.The customer care team went above and beyond to help. I have booked with them before without any problems.”

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Posted 2 years ago

“Samirwas fantastic in helping us change our booking, answered all our questions and was just really nice to speak to. I will definitely be using holiday gems again to book future packages.”

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Posted 2 years ago

“Excellent from start to finish”

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Posted 2 years ago

“SO EASY TO BOOK HOLIDAYS FOR SOME ONE NOT VERY GOOD ON A COMPUTER”

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Posted 2 years ago

“Great service, after I had booked 3 rooms, an hour’ afterwards I had a phone call, the man was very helpful and answered my questions, he said he would try and get 3 rooms close together, very easy to book”

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Posted 2 years ago

“Great company to deal with.”

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Posted 2 years ago

Holiday Gems is rated 4.6 based on 2,790 reviews