Holiday Gems Reviews

Name: Holiday Gems
Address: Unit 14, Telford Court,, Chestergates Business Park, Dunkirk, Chester, Cheshire West and Chester
Rating: 4.60

4.6 Rating 2,797 Reviews

91 %

of reviewers recommend Holiday Gems

Company Reviews

Questions

Metrics

4.6

Based on 2,797 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Location:

Unit 14, Telford Court,,
Chestergates Business Park, Dunkirk,
Chester
Cheshire West and Chester
CH1 6LT

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Holiday Gems 5 star review on 6th November 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prices increased due to flights however Sameer did his best to ensure we got the best deal”

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Posted 3 years ago

“Thankyou great customer service”

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Posted 3 years ago

“Very good communication, good prices.”

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Posted 3 years ago

“Very helpful and pleasant throughout in dealing with my holiday booking no complaints whatsoever thank you 👍”

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Posted 3 years ago

“Hi Our holiday was excellent. The all inclusive hotel was great. Range of restaurants, the beach, evening entertainment, helpful reception staff. Room was excellent; the maid service was excellent.”

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Posted 3 years ago

“Used twice now and from searching to booking a holiday everything is easy and straightforward. Will always use everytime I'm looking for holiday.”

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Posted 3 years ago

“There was a problem with my booking due to room unavailability however Sameer phoned me with different hotel options and sorted out the problem very quickly. Sameer was very friendly, understanding and had great communication skills over the phone. Was very happy with the service I received. Thank you Sameer.”

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Posted 3 years ago

“They were very helpful”

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Posted 3 years ago

“From the very first booking holiday I found Holiday gems very helpful and their agent Stuart good not do enough for me this is the third time I have used Holiday gems thank you”

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Posted 3 years ago

“Nice guy so helpful nothing to much highly recommend will book with him again”

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Posted 3 years ago

“Very helpful and professional”

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Posted 3 years ago

“Speaking directly to a customer service person certainly made me feel that I was important. She was very friendly and extremely helpful! I had flight vouchers which you don't accept so I booked my flight direct and booked the hotel through your representative. Thanks. Now looking forward to our holiday in May.”

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Posted 3 years ago

“Stuart is the main man brilliant”

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Posted 3 years ago

“They are very helpful and was happy to answer any questions that I had.”

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Posted 3 years ago

“Nathan, travel advisor, gave really helpful information, pointing out alternative useful options. So good to have that level of customer care”

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Posted 3 years ago

“Hello thanks for sorting out a holiday to Egypt for me the woman name was fin she was very helpful in sorting out the hoilday thanks”

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Posted 3 years ago

“Accommodating staff who tried his best to help solve an unforeseen circumstance which was handled well. Very helpful.”

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Posted 3 years ago

“My agent Finn was extremely helpful and very friendly. She processed my holiday with ease. Extremely efficient service, top marks”

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Posted 3 years ago

“Dealt with Nathan on the change of my holiday. Excellent and efficient. We had the issue resolved in no time. Promised to search and call me back and he did. Good service”

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Posted 3 years ago

“Booked 1st time with holiday Gems and the experience from start to finish with Sameer was effortless. Sameer was very friendly and very professional. The customer service provided was excellent.”

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Posted 3 years ago

Holiday Gems is rated 4.6 based on 2,797 reviews