Holiday Gems Reviews

Name: Holiday Gems
Address: Unit 14, Telford Court,, Chestergates Business Park, Dunkirk, Chester, Cheshire West and Chester
Rating: 4.61

4.6 Rating 2,790 Reviews

91 %

of reviewers recommend Holiday Gems

Company Reviews

Questions

Metrics

4.6

Based on 2,790 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Location:

Unit 14, Telford Court,,
Chestergates Business Park, Dunkirk,
Chester
Cheshire West and Chester
CH1 6LT

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Holiday Gems 5 star review on 6th November 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We have just arrived back from a wonderful trip to Majorca. This has been our first holiday in 5 years and our first to Spain / Majorca. We were hesitant booking everything through one source but took a gamble. From the very first decision to to the flights, to the hotel, to the transfers everything worked out brilliantly. The instruction that were sent for all the different parts of the trip worked out fabulously. The transfer Taxi arrived to the minute. The hotel was lovely (I have just emailled them something we never do), we have had a lovely break. From both of us Thankyou, keep up the hard work and remember there are humans wanting a lovely holiday on the other end of an Internet order.. Well done”

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Posted 2 years ago

“Cheapest holiday on Web. Very easy to use. Great price and all booked very quickly. Only issue is baggage allowance not clear and does not mention on paperwork which Gatwick terminal we are flying from.”

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Posted 2 years ago

“Nathan certainly dealt with our booking in the most quickly and effective manner! He was friendly, helpful and polite. I've never used Holiday Gems before but thanks to Nathan I will certainly be using the service again! Thanks Nathan you are certainly a Gem !!”

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Posted 2 years ago

“Effective service thank you”

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Posted 2 years ago

“Easy access, clear offers, efficient responding, affordable prices”

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Posted 2 years ago

“Very easy site to use. Great price and great you get the option to pay in instalments”

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Posted 2 years ago

“We wanted last minute holiday, martin kavanagh took my call and details and worked hard to get us the package we wanted at the right price, well done Martin on sourcing flights. We enjoyed our holiday at hotel Vincci section astrella de mar in marbella everything was as expected.”

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Posted 2 years ago

“I did my holiday on line and the day after I got a phone call frm a member of staff very satisfied.”

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Posted 2 years ago

“Would like to thank Samer for his help and support with finalising our holiday booking. He has truly gone the extra mile for us to ensure our flight and hotel is as we have picked online. Thank you Samer!”

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Posted 2 years ago

“was easy to book very helpfully staff was very good”

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Posted 2 years ago

“Booked with holiday gems for a few years always been good”

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Posted 2 years ago

“Had issues no one getting back to me. Nathan took charge of the issues and got them all sorted in about 10 mins.”

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Posted 2 years ago

“Second booking with holiday gems great”

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Posted 2 years ago

“It was quite good looking out for what you need then click on hotels transfer booking seats baggage 👍”

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Posted 2 years ago

“Yes he was very good and helpful”

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Posted 2 years ago

“Martin was excellent,very helpful in every way , nothing was to much trouble for him , he explained everything to us ,I will use him again,Thankyou”

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Posted 2 years ago

“Customer service very good and friendly”

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Posted 2 years ago

“Friendly, helpful and happy to answer all my questions”

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Posted 2 years ago

“I’m very happy with holiday gems very good company I have many years with them”

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Posted 2 years ago

“Always come back to Holiday Gems Excellent service Nathan went the extra mile as I’m not the best on a lap top & he explained everything perfectly.Very polite & helpful”

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Posted 2 years ago

Holiday Gems is rated 4.6 based on 2,790 reviews