Holiday Gems Reviews

Name: Holiday Gems
Address: Unit 14, Telford Court,, Chestergates Business Park, Dunkirk, Chester, Cheshire West and Chester
Rating: 4.61

4.6 Rating 2,790 Reviews

91 %

of reviewers recommend Holiday Gems

Company Reviews

Questions

Metrics

4.6

Based on 2,790 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Location:

Unit 14, Telford Court,,
Chestergates Business Park, Dunkirk,
Chester
Cheshire West and Chester
CH1 6LT

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Holiday Gems 5 star review on 6th November 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I spoke with Nathan today and felt he went above and beyond to help me amend my holiday which I was told by another agent was not possible. I am extremely happy with the service he provided today and will be recommending friends and family and will come back to book future holidays. Thank you Nathan”

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Posted 2 years ago

“Great service, special thanks to Martin for going above and beyond.”

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Posted 2 years ago

“Happy with there service.”

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Posted 2 years ago

“Nathan was the most helpful and knowledgeable travel agents I have ever booked with . Highly recommended”

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Posted 2 years ago

“1st time using your service. So far so good. Really efficient as we only booked 12 hrs ago and we have all the necessary documentation”

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Posted 2 years ago

“Very helpfull”

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Posted 2 years ago

“Contacted Nathan today who was extremely helpful and managed to get our late deal holiday confirmed and booked. Nothing was too much trouble for him, an absoloute credit to the Company”

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Posted 2 years ago

“Nathan was very professional he listened to my requests regarding the hotel room.”

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Posted 2 years ago

“Very nice Holiday”

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Posted 2 years ago

“All ways helpful”

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Posted 2 years ago

“Sammy was very efficient in sorting my accommodation problems out and very knowledgeable”

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Posted 2 years ago

“Easy to book Nathan very professional and listened to my questions extremely helpful Thank you Nathan”

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Posted 2 years ago

“Nathan was brilliant, booked holiday flights had actually already gone, so he said leave it with him to find us new flights, which he has.”

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Posted 2 years ago

“Samer was very efficient and kind when I was booking my holiday . Great service. 😊”

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Posted 2 years ago

“Was so helpful.got us all booked in .to what we wanted.quick easy.have email address to get hold of them.if need too.thankyou fo4 your service .”

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Posted 2 years ago

“It was easy to book my holiday to hurgarda, how ever l had to ring about visa and carrying medications including insulin as they didnt tell me, also baggage is in turkish lira and when l worked it out £186 for one bag in hold, forget it l will carry on bag!”

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Posted 2 years ago

“Amazing service 💕”

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Posted 2 years ago

“I have booked again through HolidayGems as they do the work of booking my choice of hotel, air tickets, luggage, and transfers delivering a complete package that I could not match in price.”

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Posted 2 years ago

“Booking was all done online with no issues.”

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Posted 2 years ago

“Nathan was very helpful and great to chat to.”

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Posted 2 years ago

Holiday Gems is rated 4.6 based on 2,790 reviews