Holiday Gems Reviews

Name: Holiday Gems
Address: Unit 14, Telford Court,, Chestergates Business Park, Dunkirk, Chester, Cheshire West and Chester
Rating: 4.61

4.6 Rating 2,790 Reviews

91 %

of reviewers recommend Holiday Gems

Company Reviews

Questions

Metrics

4.6

Based on 2,790 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Location:

Unit 14, Telford Court,,
Chestergates Business Park, Dunkirk,
Chester
Cheshire West and Chester
CH1 6LT

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Holiday Gems 5 star review on 6th November 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great with what he does”

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Posted 2 years ago

“Thank you Samer for helping us book our holiday to Turkey. He was very informative and helpful throughout the whole booking. Thanks again”

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Posted 2 years ago

“Samer rang me back and helped enable my holiday to be booked. Samer was a great help, thank you. Claire Frith”

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Posted 2 years ago

“Cheap and well organized”

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Posted 2 years ago

“First time I have used Holiday Gems.I have easily booked my October holiday & part paid .”

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Posted 2 years ago

“Good fast service ..although I missed booking fee ..I phoned and fast helpful service..all sorted fast ..thanyou 👍”

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Posted 2 years ago

“All very straight forward, quick & easy”

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Posted 2 years ago

“Extremely helpful gentleman,”

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Posted 2 years ago

“Absolutely brilliant thanks samar”

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Posted 2 years ago

“I booked to go to turkey but made a mistake they phoned me up straight away to let me know about my mistake and corrected it”

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Posted 2 years ago

“Great service from the operator very easy and quick I will definitely use you again”

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Posted 2 years ago

“So far so good. Good communication with agent Surayah! She answered quickly on my emails and when needed she gave a call to explain and guide. Looking forward to last minute amazing deal holiday and already planning next years!”

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Posted 2 years ago

“Booking with holiday gems was easy and website was easy to navigate. Although we had an issue Martin was great and did everything he could to help us. So thank you!”

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Posted 2 years ago

“We booked with holiday gems last year for a month ,for the first time and we were very pleased with there service ,we went to the eurovillage achilleas hotel witch we have been numerous times : we recommend holiday gems to anyone,we’ve just booked same hotel again”

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Posted 2 years ago

“Booked hotel online . Simple process , no hassle and quick confirmation . Always use them for accommodation and never any issues .Great service”

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Posted 2 years ago

“Booked holiday to Turkey with them great prices all good so far”

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Posted 2 years ago

“Nathan was very professional helpful and friendly 100% recommend him to friends.”

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Posted 2 years ago

“Nathan was great friendly so easy to talk to made my booking experience feel like a breeze. Managed to save me some money definitely will be booking with him in the future. 👍😊👌”

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Posted 2 years ago

“Everything as described.”

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Posted 2 years ago

“Holiday gems is the only company that I truly Trust to provide me with an amazing holidays. Giving the professional advice Based on the experience With dealing with a customer services, is truly amazing. with destinations that I wouldn't have even thought about The advice that I have received has be the real picture set I my mind. I also recommend Hoilday gems to my family and friends. P.s Samer has been such an amazing help with planning my family holiday this year, I hope to plan more with him. His experience shines from across the phone with excellent knowledge and customer service to makesure everything covered for and amazing experienced holiday,for the hole family to enjoy. 10-10 With attention to detail,by recommended Samer is very experience in his job role and proves excellent customer satisfaction.”

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Posted 2 years ago

Holiday Gems is rated 4.6 based on 2,790 reviews