Holiday Gems Reviews

Name: Holiday Gems
Address: Unit 14, Telford Court,, Chestergates Business Park, Dunkirk, Chester, Cheshire West and Chester
Rating: 4.61

4.6 Rating 2,790 Reviews

91 %

of reviewers recommend Holiday Gems

Company Reviews

Questions

Metrics

4.6

Based on 2,790 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Location:

Unit 14, Telford Court,,
Chestergates Business Park, Dunkirk,
Chester
Cheshire West and Chester
CH1 6LT

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Holiday Gems 5 star review on 6th November 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really good experience using your service its not our first time and as the other times everything was so easy to use and we found the holiday we wanted and price was vary reasonable.”

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Posted 2 years ago

“We booked our holiday at ease, a pleasure to book with you”

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Posted 2 years ago

“This is the second time we've used Holiday Gems. The first holiday was great and was miles cheaper than elsewhere. The second one I've only just booked so can't comment on the whole p[acakge as such. What I loved about HG is: - The site's filters allows you to be really picky - The prices are great - The flight options are really good and changing them for a nearer airport, for example, is a cinch - Great choice of hotels - I'd never thought about booking in the resort we're going to in Gran Canaria before seeing it on there - And did I mention the price???? Miles cheaper that Jet2!!”

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Posted 2 years ago

“Have used holiday gems for several holidays, and they always seem to have really good deals, Always been impressed with the service as well.”

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Posted 2 years ago

“Great service really helpful and made it easy to book”

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Posted 2 years ago

“Very helpful”

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Posted 2 years ago

“Fantastic”

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Posted 2 years ago

“Great service and prices. Booked flights, hotel and transfers all together. Flight delayed, holiday Gems emailed changes immediately. Transfer great info and spot on.”

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Posted 2 years ago

“Samer was very helpful & talked me through all the booking as I'm not very good with tech 10/10 customer service would definitely use again”

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Posted 2 years ago

“Booked twice now with Holiday Gems, Great prices and fantastic customer service. Will use again!”

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Posted 2 years ago

“Fantastic service from Samir. Very helpful”

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Posted 2 years ago

“Very easy to use the sight and safe booking.”

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Posted 2 years ago

“Just booked yesterday and all seems great . I had a query while at work and was on hold and diddnt have time to wait . I rang back later and promptly sorted out my query . Then a little later got a call back saying they missed my call . This has never happened ever before so up to now they are looking like my new go to holiday company”

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Posted 2 years ago

“Very prompt. Sent emails and called straight back once I had entered payment details to say had gone through and sent me my next steps”

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Posted 2 years ago

“Excellent experience and customer service I highly recommend”

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Posted 2 years ago

“Very helpful on the phone, quick efficient service”

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Posted 2 years ago

“Top service polite and efficient!”

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Posted 2 years ago

“Booking was very easy. Everything went extremely smoothly. Would be more than happy to use again.”

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Posted 2 years ago

“Easy to book online said it could take up to 72hrs to confirm took one hour great prices 👍”

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Posted 2 years ago

“Very good website quick response to booking”

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Posted 2 years ago

Holiday Gems is rated 4.6 based on 2,790 reviews