Holiday Gems Reviews

Name: Holiday Gems
Address: Unit 14, Telford Court,, Chestergates Business Park, Dunkirk, Chester, Cheshire West and Chester
Rating: 4.61

4.6 Rating 2,790 Reviews

91 %

of reviewers recommend Holiday Gems

Company Reviews

Questions

Metrics

4.6

Based on 2,790 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Location:

Unit 14, Telford Court,,
Chestergates Business Park, Dunkirk,
Chester
Cheshire West and Chester
CH1 6LT

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Holiday Gems 5 star review on 6th November 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Huge Thankyou to Geraldine Roberts for booking my little getaway birthday break to Portugal. Wish all bookings were this easy and with the added bonus of talking to such a lovely lady 😊”

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Posted 2 years ago

“Great customer service thank you.”

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Posted 2 years ago

“Found my booking document was incorrect so emailed holidaygems & within days my new documents were sent with the correct details Very good customer care service”

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Posted 3 years ago

“Booked a (very!) last minute holiday on a Saturday, flying Sunday night and the service was great. Lovely Geraldine rang us and sorted a couple of last minute bits and bobs out, 5star service and would definitely recommend ⭐️⭐️⭐️⭐️⭐️”

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Posted 3 years ago

“first time using this site booking went through fine all paperwork came through quick had a few reservations went on there q and a site all resolved booking transfers all explained what to do would not hesitate to use this site again and the price was good”

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Posted 3 years ago

“easy to book”

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Posted 3 years ago

“It's easy and helpful. Thank you”

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Posted 3 years ago

“Booking was very easy, although not been on our holiday yet so carnt really comment further.”

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Posted 3 years ago

“Excellent customer service. Booked with a lady called Geraldine. She was friendly and very knowledgeable. Booking was fast and easy. Will book with Gems again.”

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Posted 3 years ago

“Very helpfull lady by the name of Finn, changed our dates due to unforseen circumstances, couldn't ask for better 😀”

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Posted 3 years ago

“Easy to book very helpfull on phone”

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Posted 3 years ago

“Easy to book and pay, no hidden extras! Excellent and exceptional value for money. Many thanks”

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Posted 3 years ago

“They were easy to use and David was open and honest when he called me”

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Posted 3 years ago

“Easy to book cheapest on the net documents delivered within 24 hours great service”

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Posted 3 years ago

“Very very helpful thanks so much”

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Posted 3 years ago

“quick and easy to book.”

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Posted 3 years ago

“Thank you David , for helping sort out the holiday glitches and then being able to book the great escape!!”

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Posted 3 years ago

“Very good value for money. You can add luggage and seats and transfers as you go along with your booking.”

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Posted 3 years ago

“Very promp service and appears good value .obviously havnt Bern yet”

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Posted 3 years ago

“I have recently booked 3 holidays online. This was very easy to do. I am just hoping my holidays are as positive.”

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Posted 3 years ago

Holiday Gems is rated 4.6 based on 2,790 reviews