Holiday Gems Reviews

Name: Holiday Gems
Address: Unit 14, Telford Court,, Chestergates Business Park, Dunkirk, Chester, Cheshire West and Chester
Rating: 4.61

4.6 Rating 2,790 Reviews

91 %

of reviewers recommend Holiday Gems

Company Reviews

Questions

Metrics

4.6

Based on 2,790 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Location:

Unit 14, Telford Court,,
Chestergates Business Park, Dunkirk,
Chester
Cheshire West and Chester
CH1 6LT

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Holiday Gems 5 star review on 6th November 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nathan was so helpful in booking my holiday. I was so stressed out as we had left it till the last minute but not only did he manage to book my holiday he also managed to get me a better deal. I will definitely be calling him again as I need to book a honeymoon in October. Thanks Nathan”

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Posted 2 years ago

“Excellent customer service by Geraldine, fast & easy booking very happy thank you.”

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Posted 2 years ago

“Easy online booking”

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Posted 2 years ago

“Great holiday booking experience. Lovely customer service from Geraldine who rang back the next day to confirm the booking, will definitely use Holidaygems again in future!”

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Posted 2 years ago

“Stuart at holiday gems is a credit to your company second time I have booked with him always does his best to help me with any questions I have top man”

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Posted 2 years ago

“Managed to get destination I wanted at price I couldn't find anywhere else.A human phoned me to confirm which is reassuring. Excellent.”

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Posted 2 years ago

“Firstly, I was not very familiar with ‘Holiday Gems’ as a holiday finder. But I can honestly say that from the moment I booked my holiday online, and being a family with a disabled child requiring additional needs, special assistance and room bookings, Holiday Gems have been fantastic. Really looking forward to our family holiday and hope all goes as well as the booking and contact we have had so far with the customer care team at Holiday Gems.”

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Posted 2 years ago

“I have used holiday gems 4 times now for a quick cheap weeks holiday And they never fail to let me down”

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Posted 2 years ago

“Could not be more helpful everything went like clockwork Thank you Holiday Gems & Stuart especially”

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Posted 2 years ago

“I saw the same holiday with the same airline but on Holiday Gems for £600 cheaper. I'm so happy.”

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Posted 2 years ago

“Booked online for next year they rang me the next day to confirm everything brilliant 👏”

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Posted 2 years ago

“Had never heard of them but they were excellent. Although an online agent there were agents to speak to and help. Compared to the opposition for this particular hotel, Thomas Cook, they were massively superior.”

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Posted 2 years ago

“Spoke to David who explained everything about the holiday that we had booked. Very friendly and efficient.”

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Posted 2 years ago

“Very quick and fast at responding and sorted out extra for us. Geraldine was very good at explaining everything in detail. Would highly recommend to book through her.”

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Posted 2 years ago

“Fantastic and efficient service Best prices and cheaper all round for same hol elsewhere Fandabioso 👍😘”

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Posted 2 years ago

“I found the people i spoke to could not do enough will be booking again next year”

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Posted 2 years ago

“Have booked with Holidaygems before and always prompt easy booking”

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Posted 2 years ago

“Very good service What puts you above all the others is you are fair in price and you have a number to call if there are problems on line as I’m 60 and not to good on computer so this is good keep it up please”