Holiday Gems Reviews

Name: Holiday Gems
Address: Unit 14, Telford Court,, Chestergates Business Park, Dunkirk, Chester, Cheshire West and Chester
Rating: 4.61

4.6 Rating 2,785 Reviews

91 %

of reviewers recommend Holiday Gems

Company Reviews

Questions

Metrics

4.6

Based on 2,785 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Location:

Unit 14, Telford Court,,
Chestergates Business Park, Dunkirk,
Chester
Cheshire West and Chester
CH1 6LT

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Holiday Gems 5 star review on 6th November 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, clear concise information throughout. from Stuart a great member of your staff.”

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Posted 5 months ago

“Once I had booked my Holiday with Holiday gems online, I received a call from Stuart the next day where he went through all my Hoilday details and made sure everything was correct. Stuart answered any questions I had and made sure I was happy with the final details. He was very nice and professional to talk to.”

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Posted 5 months ago

“Many thanks to Stuart who could not have been more helpful. Great job!”

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Posted 5 months ago

“Booked holiday through Stewart. Very professional, went out of his way to make sure I got the holiday I wanted. Many thanks”

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Posted 5 months ago

“Pleasure dealing with Stuart credit to the company”

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Posted 5 months ago

“Stuart thanks for booking my holiday”

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Posted 5 months ago

“Booking was easy and Martin assisted with any questions promptly and efficiently.”

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Posted 6 months ago

“I was contacted by Martin , after I booked a holiday on your site , he was very friendly , informative , and talked through everything I needed to know”

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Posted 6 months ago

“Just booked a trip to Benidorm through Martin at holidaygems. We did so as we did pretty much the same this year. Very efficient and the best prices out there”

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Posted 6 months ago

“Very helpful & friendly...”

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Posted 6 months ago

“Martin was absolutely fantastic with my booking,,, thank you”

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Posted 6 months ago

“Sam was amazing, understood exactly what I was looking for, a tall order when travelling with an 85 year old. A lot of effort was put in. It was so nice to have some support in choosing a destination and resort to accommodate every eventuality. I hope this personal service never changes.”

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Posted 6 months ago

“Hi, it was a pleasure to deal with Martin Kavanagh. Very friendly and helpful so strongly recommend him. Hopefully our holiday with HolidayGems will be as good as service we have received so far :) Many thanks, Sylwia M”

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Posted 6 months ago

“Martin was very helpful today and I am confident my booking will go smoothly.”

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Posted 6 months ago

“Sam was really helpful in finding us an alternative hotel and made sure everything was confirmed afterwards.”

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Posted 6 months ago

“sam was amazing explained things in detail pleasant friendly to talk to”

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Posted 6 months ago

“I was very happy with my service from Edward. He was patient, polite, and genuinely seemed like he wanted to help. There was a mix up with another colleague I spoke with after Edward had left for the day which did lead me to believe the holiday was booked for the following day after confirming payment had been made. Sadly this did cause a bin of last minute panic and us having to get later flights and arrange some transport ourselves for when we arrive. That would be my only criticism. It was all sorted in the end though. Thanks very much Edward. And thanks for your help, there needs to be more Edward’s on our planet :-)”

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Posted 6 months ago

“Quick and easy Booking, Stuart was Very helpful checking all details and sending my Documents within minutes. Well Recommend Using HolidayGems.”

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Posted 6 months ago

“Very helpful”

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Posted 6 months ago

“Just booked next year's holiday with Stuart very helpful and professional with all aspects of the booking thankyou”

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Posted 6 months ago

Holiday Gems is rated 4.6 based on 2,785 reviews