Holiday Gems Reviews

Name: Holiday Gems
Address: Unit 14, Telford Court,, Chestergates Business Park, Dunkirk, Chester, Cheshire West and Chester
Rating: 4.61

4.6 Rating 2,790 Reviews

91 %

of reviewers recommend Holiday Gems

Company Reviews

Questions

Metrics

4.6

Based on 2,790 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Location:

Unit 14, Telford Court,,
Chestergates Business Park, Dunkirk,
Chester
Cheshire West and Chester
CH1 6LT

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Holiday Gems 5 star review on 6th November 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great cheap holiday which included luggage and transfers . So the price you see is the price you pay. Had to call them and only waited 10mins before being answered and problem sorted .”

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Posted 3 years ago

“Always use holiday gems brilliant service”

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Posted 3 years ago

“Spoke with Richard today very helpfull and friendly sorted it all out for me .”

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Posted 3 years ago

“Geraldine was absolutely fantastic and helped all the way throughout. Extremely grateful for her advice and help”

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Posted 3 years ago

“Just booked holiday for sept ,booking procedures was straight forward and was set up in 72 hours”

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Posted 3 years ago

“Richard dealt with my booking & I am wry pleased to say everything went super smoothly. This is the first time my son has had a holiday with a friend and I feel confident he has been looked after with this booking … thank you Richi:)”

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Posted 3 years ago

“Thanks to finn. Made the booking quick and easy to book, very kind and friendly, answers all questions. Very happy”

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Posted 3 years ago

“Richard was great at sorting out an issue with our holiday booking. And the aftercare of a few issues on the confirmation. Thank you”

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Posted 3 years ago

“Very helpful operator Daniel who talked us through all options and did everything he said he would. Very happy with the service”

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Posted 3 years ago

“Fenn was very helpful friendly and professional! 5*”

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Posted 3 years ago

“Geraldine was extremely helpful when it came to booking our holiday. Felt like I’ve know her all my life and took all of my needs into considerations. Easiest holiday I’ve ever booked.”

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Posted 3 years ago

“Thankyou Richard for helping to make sure the holiday goes ahead by helping us with a payment plan.”

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Posted 3 years ago

“Nathan was very nice .Helped me choose where we wanted to go in Turkey.Credit to the company you are”

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Posted 3 years ago

“Brilliant company! Made the booking very easy, without trying to push any extras on me! Very helpful friendly staff. I would highly recommend to anyone thinking of booking a holiday!”

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Posted 3 years ago

“This was my first interaction with Holiday gems and at first I wasn’t sure but then I got a call from Nathan who was super helpful and knowledgeable and understood what our needs were from the get go. He was honest and full of information and made our transaction enjoyable and stress free. I recommend asking for Nathan he won’t disappoint.”

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Posted 3 years ago

“Holiday Gems was quick easy and reasonable on price many thanks will book again as have in previous years with Holiday Gems”

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Posted 3 years ago

“I always used holiday gems before lock down and just booked again staff are so helpful and informative about locations just had a call off Richard to discuss my upcoming trip to Portugal he has gone the extra mile as usual 👍”

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Posted 3 years ago

“The booking process online was simple and effective which made booking our holiday very quick and easy and then Richard who I dealt with over the phone was tops. Good vibe from him and was very straight to the point about what was required and sorted our problems easily and if I was to have any other problems I would defo like them to be sorted by him.”

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Posted 3 years ago

“Costumer service was second to none, it was so easy to process and all done within minutes. Will use again again and also recommend.”

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Posted 3 years ago

“Nathan was very helpful with the booking. We had a complicated booking with different dates for some people and he handled it really well and booked us all accordingly. We are very happy and look forward to our holiday break!”

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Posted 3 years ago

Holiday Gems is rated 4.6 based on 2,790 reviews