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Holiday Gems Reviews

4.6 Rating 2,790 Reviews
91 %
of reviewers recommend Holiday Gems
Company Reviews Questions Metrics
4.6
Based on 2,790 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Holiday Gems Reviews
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Location:

Unit 14, Telford Court,,
Chestergates Business Park, Dunkirk,
Chester
Cheshire West and Chester
CH1 6LT

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Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Mr Clifford Hamilton
Verified Buyer
“Stuart Brownson well done put my mind at ease, and explained how HolidayGems work, now happy to give a perfect score as it shows you do want good reviews and for that reason, I feel although I did not talk to a human and everything was done online pushing buttons, I am now happy..... fingers crossed. After the holiday would be a better time to write a review BUT BOOKING THE HOLIDAY TOP MARKS”
Helpful Report
Posted 3 years ago
We note that this was an online booking without agent input. However, we have noted the comments and a sales agent has called you. The after sales team number is not a premium number and may only incur charges as per your personal call plan for both mobile and land line supplier.
Posted 3 years ago
Mrs DENISE LEYLAND
Verified Buyer
“Went with them several times a few years ago and was very happy then so tried them again and I was not disappointed really good sales team find you the best deals”
Helpful Report
Posted 3 years ago
Kerry Fordham
Verified Buyer
“Spoke to a very friendly, helpful man called Richard on the telephone today. He helped me complete my booking and answered all my questions and queries regarding my holiday. He was very jolly and nothing seemed too much bother for him when I was asking loads of questions! Thank you Richard 😃 will definitely be using holidaygems again.”
Helpful Report
Posted 3 years ago
Mrs Syeda Lubna Rahman
Verified Buyer
“I was served by Martin at HolidayGems. Very competent and helpful. Answered all my questions and booked my holiday at the desired hotel! Now just looking forward to some sunshine ☀️”
Helpful Report
Posted 3 years ago
Mrs Helen Doolan
Verified Buyer
“Am I can say is the lady I got on the phone was so help full 😀😀”
Helpful Report
Posted 3 years ago
Mr Allan Beard
Verified Buyer
“We have used HolidayGems for over 12 years. There has never been a problem that could'nt be sorted out . Very easy to book with and would reccomend them to all our friends and family.”
Helpful Report
Posted 3 years ago
Mr Mahbubur Rahman
Verified Buyer
“Very good 👍”
Helpful Report
Posted 3 years ago
Mr ANTHONY TWEEN
Verified Buyer
“I found the overall booking of my up and coming holiday very easy online Very simple to follow all the necessary steps to make a final booking . However still awaiting some outstanding hotel information as requested .”
Helpful Report
Posted 3 years ago
Andrew Blackburn
Verified Buyer
“Person very good”
Helpful Report
Posted 3 years ago
TATIANA CUNHA
Verified Buyer
“Finn was an absolute pleasure to speak to. I was struggling to book the holiday online so she sorted it over the phone. Super easy and fast. Thank you Finn.”
Helpful Report
Posted 3 years ago
Christopher Stearn
Verified Buyer
“As always HolidayGems have provided excellent service and superb value for money. Cant find holidays of quality anywhere cheaper. Richard the advisor was awesome”
Helpful Report
Posted 3 years ago
Kerry Elder
Verified Buyer
“Finn, (I may have misheard) was awesome, answered my questions easily and gave gave great advice. Very lovely and so helpful.”
Helpful Report
Posted 3 years ago
Gary Bashforth
Verified Buyer
“Excellent service”
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Posted 3 years ago
Mrs Sandra Orr
Verified Buyer
“Thank you Finn threw lots at you but all booked and sorted Finn was amazing very patient and helpful kept cool with us chucking different places and hotels thank you”
Holiday Gems 5 star review on 13th May 2022
Helpful Report
Posted 3 years ago
Jacqueline Ekers
Verified Buyer
“Most of my booking are via Holiday Gems and Nathan was right on my case this morning following up from yesterday. So far we have never been et down by HG on customer service or on price. That later is of course changeable as I will go for the cheapest! Anyway I just want to send a massive thank you to you both. Nathan and Jackie last night. It was late and the end of a v long day. Thank you 🙏 See you in Letoonia!”
Helpful Report
Posted 3 years ago
Mr Zuber Hingora
Verified Buyer
“Booking a holiday was so easy and many thanks to finn gresty excellent staff”
Helpful Report
Posted 3 years ago
Mr Maciej Mazur
Verified Buyer
“Very good del”
Helpful Report
Posted 3 years ago
Yvette Liljendahl
Verified Buyer
“First time I have booked with Holiday Gem, I found them really efficient and helpful would definitely use them again It is also very useful to know they are local”
Helpful Report
Posted 3 years ago
Mr Nirmal Dhir
Verified Buyer
“I was looking to book a holiday and tried various sites. A colleague recommended Holiday Gems. It was fantastic, very easy and very competitively priced. I've been in touch with the team with questions and they have been very helpful. Nathan was brilliant. I have recommended it to all my family and friends”
Helpful Report
Posted 3 years ago
Mr Nicholas Vincent
Verified Buyer
“The young man was very helpful & professional. A credit to your company.”
Helpful Report
Posted 3 years ago
Holiday Gems is rated 4.6 based on 2,790 reviews
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