Holiday Gems Reviews

Name: Holiday Gems
Address: Unit 14, Telford Court,, Chestergates Business Park, Dunkirk, Chester, Cheshire West and Chester
Rating: 4.61

4.6 Rating 2,785 Reviews

91 %

of reviewers recommend Holiday Gems

Company Reviews

Questions

Metrics

4.6

Based on 2,785 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Location:

Unit 14, Telford Court,,
Chestergates Business Park, Dunkirk,
Chester
Cheshire West and Chester
CH1 6LT

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Holiday Gems 5 star review on 6th November 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Stuart was very friendly and organised our holiday quick and efficient for us”

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Posted 6 months ago

“Stuart went above and beyond my expectations. Great customer service. Thanks again Stuart.”

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Posted 7 months ago

“I had a query I need answered. I received a call from Stuart, he was very helpful, resolved my question and finalized my booking with ease.”

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Posted 7 months ago

“Martin was very helpful.”

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Posted 7 months ago

“Very professional easy and quick”

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Posted 7 months ago

“Martin Was extremely helpful, I had never booked before, So was very nervous booking online myself, he really went out of his way to make sure everything was done swiftly and even called back with all the confirmation.. my worry was like it never existed thank you so much Martin.”

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Posted 7 months ago

“Very good, Everything was made clear to me”

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Posted 7 months ago

“Great holiday company offering brilliant holiday packages at a low cost with excellent customer service.”

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Posted 7 months ago

“Stuart was really helpful confirming our holiday booking. Really friendly guy.”

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Posted 7 months ago

“Excellent communication , easy to deal with , a pleasure to speak with Stuart , first time dealing with you and won't be the last . Thank you . 👌”

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Posted 7 months ago

“Martin, was a pleasure to deal with, polite, courteous, and very helpful.”

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Posted 7 months ago

“Martin was excellent - helped us pick a holiday that was right for us at a great price. Thanks!”

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Posted 7 months ago

“Never had a problem with Holiday Gems always good value and reliable . Staff are very polite I spoke with Sam and Lily today 😊”

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Posted 7 months ago

“Stuart was very helpful and knowledgeable and very polite infact he was perfect. Thanks again start. Defo book with you again”

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Posted 7 months ago

“Stuart called to reconfirm my holiday that I booked yesterday. Was lovely and pleasant and took an interest in my holiday. Thanks for finalising it all for me. 10 months and counting x”

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Posted 7 months ago

“Excellent experience so far with holiday gems. Booked online and then Stuart called to confirm and check all details. Then sent all documents through quickly for review. Very easy process and good price”

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Posted 7 months ago

“Stuart was absolutely lovely and really helped me- thank you!”

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Posted 7 months ago

“Stuart was so helpful and professional. Nothing was a problem.”

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Posted 7 months ago

“Great communication by Martin. Slightly higher price than paid at first but all explained.”

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Posted 7 months ago

“I had Stuart and he was lovely to talk to and very helpful and a really nice person .”

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Posted 7 months ago

Holiday Gems is rated 4.6 based on 2,785 reviews