Holiday Gems Reviews

Name: Holiday Gems
Address: Unit 14, Telford Court,, Chestergates Business Park, Dunkirk, Chester, Cheshire West and Chester
Rating: 4.61

4.6 Rating 2,789 Reviews

91 %

of reviewers recommend Holiday Gems

Company Reviews

Questions

Metrics

4.6

Based on 2,789 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Location:

Unit 14, Telford Court,,
Chestergates Business Park, Dunkirk,
Chester
Cheshire West and Chester
CH1 6LT

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Holiday Gems 5 star review on 6th November 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Clear explanation and great service received from Martin. Thank you”

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Posted 9 months ago

“Martin was absolutely amazing. So very helpful, knowledgeable and friendly. Excellent customer service!! Thankyou.”

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Posted 9 months ago

“Easy to book and then a great phone call from Stuart who checked all aspects of the booking with me before sorting out my travel documents.”

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Posted 10 months ago

“Highly recommend HolidayGems! Stuart was brilliant! Top guy 10/10 Thanks for all your help and guidance 👌”

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Posted 10 months ago

“Stusrt was excellent. Very helpful and knowledgeable. Thank you”

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Posted 10 months ago

“Very easy to speak to Stuart. Easy to understand and well explained. Thanks Gerry Hollands.”

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Posted 10 months ago

“Martin was very polite and helpful”

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Posted 10 months ago

“Booking online was easy, and Martin was very helpful with all the confirmation information.”

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Posted 10 months ago

“Stuart gave outstanding service, very humble and made me laugh and feel comfortable. Absolute pleasure to deal with thank you so much”

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Posted 10 months ago

“Hi can't fault my customer service representative Martin at all. He was absolutely brilliant at his job Holiday Gems should be proud to have him as an employee so professional”

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Posted 10 months ago

“Competitive Easy access and well laid out Good information Excellent follow up call from Stuart to finalise holiday . Can’t recommend until after the holiday to ensure all happens etc”

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Posted 10 months ago

“Dealt with Stuart who has been extremely helpful.”

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Posted 10 months ago

“Samantha booked our family holiday to Turkey with ease. Thank you”

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Posted 10 months ago

“Stuart was very helpful and made things easy to understand”

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Posted 10 months ago

“Sam booked our holiday, such a lovely person, thank you sam”

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Posted 10 months ago

“Got my last minute holiday booked, received an email last night saying someone would be in touch within 72 hours, Stuart rang me this morning to confirm everything and get our holiday booked, helpful fella, Thanks Stuart!”

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Posted 10 months ago

“Fabulous service from Stuart today 👍😊”

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Posted 10 months ago

“Booking process was very well managed by Finn. Personal touch. Really appreciated.”

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Posted 10 months ago

“I found Stuart to be Very helpful, pleasure to speak with him Thank you”

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Posted 10 months ago

“Stuart was Very helpful and informative. Explained everything well”

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Posted 10 months ago

Holiday Gems is rated 4.6 based on 2,789 reviews