Holiday Gems Reviews

Name: Holiday Gems
Address: Unit 14, Telford Court,, Chestergates Business Park, Dunkirk, Chester, Cheshire West and Chester
Rating: 4.61

4.6 Rating 2,785 Reviews

91 %

of reviewers recommend Holiday Gems

Company Reviews

Questions

Metrics

4.6

Based on 2,785 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Location:

Unit 14, Telford Court,,
Chestergates Business Park, Dunkirk,
Chester
Cheshire West and Chester
CH1 6LT

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Holiday Gems 5 star review on 6th November 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and easy booking process and payment system. Martin was really helpful and explained everything. Thank you!”

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Posted 6 months ago

“Martin was extremely helpful excellent communication skills and very friendly. Made the booking process simple and easy to understand.”

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Posted 6 months ago

“Lovely dealing with Stuart today”

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Posted 6 months ago

“Great customer service by Martin today very helpful”

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Posted 6 months ago

“Stuart was super helpful 10/10 amazing service, thanks very much for your help!! Very clear and understanding :)”

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Posted 6 months ago

“Stuart phoned earlier to complete the booking and was very helpful and pleasant . Thanks again .”

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Posted 6 months ago

“Very easy to book and great aftercare Martin was a great help and very enthusiastic about our holiday”

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Posted 6 months ago

“Absolutely perfect communication and explanation by Martin”

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Posted 6 months ago

“Sam was my holiday gem today! Absolutely smashed it.. fantastic service. Easy to deal with & would use again. 5 ⭐️”

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Posted 6 months ago

“Martin was very helpful explaining everything on the phone so clearly. He was very cheerful and friendly.”

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Posted 6 months ago

“The price changed form the website which was not great however I had left it really late and Sam, who took my booking was great and booked everything for us.”

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Posted 6 months ago

“Stuart was amazing he helped sort our holiday out thanks”

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Posted 6 months ago

“Martin was very helpful in getting everything booked and very efficient in getting it finalised for us.”

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Posted 6 months ago

“Fantastic customer service. Received a call to confirm details upon booking. Would highly recommend. Would definitely book again as this was the cheapest online company”

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Posted 6 months ago

“I've just booked the holidays with Holidaygems and Stewart was really professional and helped me out with all the details and information needed, a big thank you, Stewart”

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Posted 6 months ago

“Stuart was very friendly and a credit to your company. Sorted and answered all questions I had also what I liked about the call is he got me to check my emails had came through and explained it all as I was reading it. Thanks again for the help you gave me Stuart”

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Posted 6 months ago

“Stuart was very knowledgeable and helpful”

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Posted 6 months ago

“Sam was Very friendly and helpful when booking out recent holiday. Would highly recommend Holiday Gems”

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Posted 6 months ago

“Sam was very friendly”

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Posted 6 months ago

“Stuart was very helpful and friendly. He made the booking exoeience fast efficient and friendly.”

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Posted 6 months ago

Holiday Gems is rated 4.6 based on 2,785 reviews