Holiday Gems Reviews

Name: Holiday Gems
Address: Unit 14, Telford Court,, Chestergates Business Park, Dunkirk, Chester, Cheshire West and Chester
Rating: 4.61

4.6 Rating 2,785 Reviews

91 %

of reviewers recommend Holiday Gems

Company Reviews

Questions

Metrics

4.6

Based on 2,785 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Location:

Unit 14, Telford Court,,
Chestergates Business Park, Dunkirk,
Chester
Cheshire West and Chester
CH1 6LT

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Holiday Gems 5 star review on 6th November 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was very happy with the service provided with from Sam I booked a holiday at short notice and Sam was very helpfull”

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Posted 6 months ago

“Stuart was so helpful ,i would say he was a very polite and well mannered gentleman and holiday gems should be honoured they have such a lovely guy working for them 👍👏🏻”

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Posted 6 months ago

“Easy website to use Stuart was very helpful”

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Posted 6 months ago

“Stuart was an absolute star! Knowledgable, super efficient, problem solver (exploring flight combinations) and really kind and reassuring as it was a last minute booking so I was anxious about getting it all sorted. Thank you Stuart - is definitely recommend people use Holiday Gems in future.”

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Posted 6 months ago

“Stuart carries out his work in a very friendly, personable and efficient manner.”

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Posted 6 months ago

“Excellent customer service I have received. Martin is very professional, efficient, attention to details and polite.”

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Posted 6 months ago

“This will be my 3rd time booking with Holiday Gems, fantastic service. Stewart guided me through my booking and was efficient, friendly and professional. Stewart made me feel that my holiday booking was in safe hands.”

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Posted 6 months ago

“Stuart very helpful today 5 stars.”

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Posted 6 months ago

“Stuart helped me today book my holiday he was very friendly and helped me through it all. He went the extra mile.”

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Posted 6 months ago

“Dealt with an agent called Sam who was very helpful and very patient, I would highly recommend”

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Posted 6 months ago

“Martin was such a friendly guy and he sorted out everything that we wanted. We definitely use the company again”

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Posted 6 months ago

“Martin provided excellent customer service from the beginning to the end… very happy customer here.”

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Posted 6 months ago

“Just booked a holiday with Holiday Gems and the whole process was taken care of excellently. Martin is an absolute star, he made sure everything was booked according to our preferences. Thank you.”

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Posted 6 months ago

“Really easy to find what you want and make a booking, Sam was really helpful when she called to confirm everything and sent my documents straight away.”

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Posted 6 months ago

“Sam the agent was fantastic with my booking highly recommended”

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Posted 6 months ago

“Please let me say Martin was very helpful and no question no matter how trivial was answered very prompt, his knowledge was very good, I must say well done Marrtin and many thanks for your help”

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Posted 6 months ago

“Martin was awesome. He booked everything I needed being a disabled traveller including the assistance I would need which I normally have to sort out by myself. He explained everything in full and now I'm looking forward to having a great holiday. Thank you Martin”

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Posted 6 months ago

“Great service”

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Posted 6 months ago

“Sam was amazing at getting the holiday booked with such short notice thank you”

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Posted 6 months ago

“It was Martin who helped me with sorting out my holiday . Very helpful and polite couldn’t recommend more, this is the second holiday I’ve booked with them highly recommended”

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Posted 6 months ago

Holiday Gems is rated 4.6 based on 2,785 reviews