Holiday Gems Reviews

Name: Holiday Gems
Address: Unit 14, Telford Court,, Chestergates Business Park, Dunkirk, Chester, Cheshire West and Chester
Rating: 4.60

4.6 Rating 2,797 Reviews

91 %

of reviewers recommend Holiday Gems

Company Reviews

Questions

Metrics

4.6

Based on 2,797 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Location:

Unit 14, Telford Court,,
Chestergates Business Park, Dunkirk,
Chester
Cheshire West and Chester
CH1 6LT

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Holiday Gems 5 star review on 6th November 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Made our booking and then got impatient for the confirmation so called and spoke to Stuart who was really helpful and confirmed the booking for us. Great service. Thank you Stuart much appreciated.”

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Posted 2 years ago

“Thank you Stuart. You were extremely helpful and kind. A credit to the team.”

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Posted 2 years ago

“Stuart was friendly & very helpful while answering any questions I had.”

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Posted 2 years ago

“Booked a holiday through Sam, she was brilliant throughout the whole process and went above and beyond for me Brilliant service thanks Sam.”

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Posted 2 years ago

“Stuart was incredibly helpful with sorting out a few issues, can’t thank him enough”

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Posted 2 years ago

“After a booking error Stewart from your priority booking team resolved my issue without any problems he is a credit to your business dealt with professionally.”

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Posted 2 years ago

“Our hotel became unavailable but Stuart manage to find us one ever better than we had booked , very professional and most helpful.”

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Posted 2 years ago

“Stuarts service was first class… made everything seem so easy and no hassle at all”

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Posted 2 years ago

“Stuart was very polite, answered all the questions and provided all the information needed, during the call. A very pleasant experience to deal with Stuart.”

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Posted 2 years ago

“Stuart was very helpful.”

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Posted 2 years ago

“Excellent friendly and efficient service from Stewart.”

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Posted 2 years ago

“Thanks allot Stuart for sorting out my issue very much appreciated Thanks”

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Posted 2 years ago

“Very good customer service off stuart”

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Posted 2 years ago

“Stuart was very helpful in sorting out the details of our trip. Thank you for your efforts Stuart, much appreciated 👍”

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Posted 2 years ago

“Stuart was incredibly helpful during a stressful situation when my original vacation wasn't booked as planned. He quickly assisted me in securing another trip that I personally selected, all while being exceptionally kind and polite. His professionalism and calm demeanor made a difficult situation much easier to handle. I truly appreciate his help and highly recommend him”

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Posted 2 years ago

“Very helpful and attentive. Made the whole process easy to follow and understand. Stuart was amazing”

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Posted 2 years ago

“Amazing service especially the kind support from STUART, very considerate & vey helpful. Recommend Holiday Gems all day long Thanks all John & Janice”

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Posted 2 years ago

“Stuart was fantastic helping us with some additional costings which we were unaware of. He took the time to explain the process of the bookings and help us get the best deal. Thank you!”

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Posted 2 years ago

“This is the first time we have used Holiday Gems to book a holiday Stuart was very helpful booking our holiday and answered all our questions Thank You Stuart Brown”

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Posted 2 years ago

“STUART couldn’t have been more helpful. Nothing was too much trouble and he answered every question I had. Very polite and friendly. Highly recommend STUART :))”

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Posted 2 years ago

Holiday Gems is rated 4.6 based on 2,797 reviews