Holiday Gems Reviews

Name: Holiday Gems
Address: Unit 14, Telford Court,, Chestergates Business Park, Dunkirk, Chester, Cheshire West and Chester
Rating: 4.61

4.6 Rating 2,786 Reviews

91 %

of reviewers recommend Holiday Gems

Company Reviews

Questions

Metrics

4.6

Based on 2,786 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Location:

Unit 14, Telford Court,,
Chestergates Business Park, Dunkirk,
Chester
Cheshire West and Chester
CH1 6LT

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Holiday Gems 5 star review on 6th November 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Stuart was fab today! Explained everything I needed to know and made sure I could see all the documents before I got off the phone.”

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Posted 9 months ago

“Very nice customer service,very helpful sam was very nice”

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Posted 9 months ago

“Excellent from start to finish.”

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Posted 9 months ago

“Stuart and Jan were great and really helpful in booking my holiday and helping with a name change when my phone autofilled the wrong surname. Thank you again.”

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Posted 9 months ago

“Easy process and confirmation call next day after order and all as booked. Stuart the agent was very helpful and polite, explained everything I needed so I am hoping the holiday will go as smoothly next week.”

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Posted 9 months ago

“Stewart was ace and really helpful. Very patient”

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Posted 9 months ago

“Had a call from Stuart today regarding a problem with my upcoming holiday, 10/10 with the way he dealt with the matter. Fantastic!!”

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Posted 10 months ago

“Stuart was fantastic helped me every step with booking a last minute holiday would definitely use him again!”

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Posted 10 months ago

“Stuart lovely guy. Friendly very helpful .brilliant”

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Posted 10 months ago

“Stuart was very helpful and friendly throughout the process and explained everything in detail and went the extra mile with the booking”

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Posted 10 months ago

“Sam from holiday gems was extremely polite and helpful when taking our booking for a last minute getaway”

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Posted 10 months ago

“Stuart was a nice bloke to talk to, had a pleasant conversation with him, and he was extremely helpful”

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Posted 10 months ago

“Stuart was absolutely fantastic, polite, helpful and patient definitely would book with you again”

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Posted 10 months ago

“Stuart was very helpful in finalising our holiday booking, and I cannot thank him enough”

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Posted 10 months ago

“Stuart was outstanding and helpful with the phone call today and sorted everything out with no issues thank you”

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Posted 10 months ago

“Had a lovely man Stewart ring me over an issue with my holiday which he explained and rectified this x”

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Posted 10 months ago

“An easy booking experience completed with Stuart. Would use this holiday company again.”

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Posted 10 months ago

“Stuart was absolutely fantastic today, helped with every question I had, he read everything out to me that I needed to triple check. He was a good 10/10 customer service. Thank you so much to Stuart.”

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Posted 10 months ago

“Holiday was easy to book and Stuart who called to confirm holiday was professional and pleasant on the call. Stuart gave me all the information I needed for my holiday and was helpful and polite. I was reassured to have a call along with the email and Stuart explained everything to me and checked everything while I was in the phone.”

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Posted 10 months ago

“The agent that dealt with my booking was brilliant. Very polite and engaging. Made it an enjoyable experience. Thank you very much”

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Posted 10 months ago

Holiday Gems is rated 4.6 based on 2,786 reviews