Holiday Gems Reviews

Name: Holiday Gems
Address: Unit 14, Telford Court,, Chestergates Business Park, Dunkirk, Chester, Cheshire West and Chester
Rating: 4.61

4.6 Rating 2,786 Reviews

91 %

of reviewers recommend Holiday Gems

Company Reviews

Questions

Metrics

4.6

Based on 2,786 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Location:

Unit 14, Telford Court,,
Chestergates Business Park, Dunkirk,
Chester
Cheshire West and Chester
CH1 6LT

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Holiday Gems 5 star review on 6th November 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Stuart was very efficient and helpful when confirming the details of our holiday over the phone. 5* thank you”

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Posted 10 months ago

“Great prices and Stuart was very efficient helpful and resolved my issue with pricing”

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Posted 10 months ago

“Dealt with Stuart when I had a confirmation problem. He delivered great service and was very professional and friendly on the phone. Thumbs up”

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Posted 10 months ago

“Stuart - lovely chatty and polite Went through all the holiday details and docs with no fuss and clear explanations 👌 👍 Thank You 😊”

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Posted 10 months ago

“2nd time booking with holidaygems very happy with the service the staff (Stuart) very helpful look forward to booking next year.”

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Posted 10 months ago

“Stuart was my advisor today who was very friendly and helpful 😊”

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Posted 10 months ago

“Stuart was very helpful in confirming my holiday details and sending on the email confirmation”

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Posted 10 months ago

“Stuart really helped us out today. He worked hard to help us with our options and helped us to secure a holiday. Thank you!”

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Posted 10 months ago

“Huge thanks to Stuart for being so helpful and making the booking process so easy”

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Posted 10 months ago

“Stuart was Very helpful and with a happy demeanor.”

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Posted 10 months ago

“Very helpful go above and beyond also my agent Mark explained everything and is easily connected if needed”

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Posted 10 months ago

“Fantastic experience, I dealt with Mark and he was helpful. He went through everything with me clearly and did his best to get me the perfect holiday and the best price. I’m very happy with his service and I would 100% recommend him and this company 😊 thank you Mark. Ryan”

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Posted 10 months ago

“Sam was very helpful, understanding & patient & guided us step by step when booking, very helpful member of staff, thank you.”

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Posted 10 months ago

“Quick booking system , and had booking confirmed the next day by a lovely lady Sam who advised the price had increased but looked into having price honoured”

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Posted 10 months ago

“Very happy very efficient service provided at short notice very pleased”

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Posted 10 months ago

“Spoke to Mark. He wad extremely polite and knowledgeable in our holiday and very helpful”

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Posted 10 months ago

“Martin was brilliant, very helpful, highly recommend”

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Posted 10 months ago

“The gentleman that rang me to confirm booking was amazing. He helped me choose a hotel and got me flights earlier and cheaper. Very happy 😊”

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Posted 10 months ago

“Hi spoke to Martin & he was very helpful & helped us book our holiday made it so much easier for us thankyou”

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Posted 10 months ago

“Excellent service from Martin , he was very polite, so helpful in all my concerns and various requirements needed ,such a pleasure added extra people to our holiday with no hesitation ,very professional Excellent customer care ,looking forward to our holiday with no worries now thank you Martin 😀”

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Posted 10 months ago

Holiday Gems is rated 4.6 based on 2,786 reviews